When I was waiting in line to pick up my reserved truck I didn't really want to hear the cashier on the phone talking about how she will f%# somebody up when she get off work. Don't like the staff very ignorant. For the type of money Uhaul charges for a truck, van or storage they need to hire some professional sales people.They mispronuce my name and had the nerve to keep laughing at my name. Very unprofessional. The uhaul truck was a dump broken window handles, needs a wheel alignment bad, stink, needs shock absorbers. Why are yall renting out these f#% up trucks. I feel like I just been raped after dealing with U haul . They over charge for a piece of $#% truck and horrible customer service.EDILBERTO V.
Trailer Rental & Towing in Philadelphia, PA at U-Haul Moving & Storage of Kingsessing
Philadelphia, PA 19143
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Philadelphia, PA 19143
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer service/ staff lazy not Attentive didn't check for truck/drop box before contacting me about a truck returned on timeMELANIE W.
Thank you so much for your help.Cecil H.
My location was switched multiple timesTODD M.
Customer service here is non existent. Had to call the store after I had left (not even 10 min) and the associates would pick up the phone and hang up. I called 6 times before they actually decided to answer the phone. Completely unprofessional.Derrick C.
I had 3 different locations at my pickup time.One location they sent me two wasn't even open till 11 o'clock they expected me to stay in there for an hour and a half?ROBERT K.
I trying to download my paperwork. I don't have any record of this transaction. I went to other sites an didn't have this problem. I need a copy of my bill. thanksSHARON E.
Hey guys I just have one problem didn't get my bonus as discount + one month free rent in your storage im till waiting and always using your equipment thanks you so much guysSAID N.
The agent who worked with me was very friendly and helpful.EARL J.
Nothing service was goodCAROL W.
Every time I rent I get the offer of one months free storage but when I inquire about it I'm told it don't apply or the rental location is not doing it. If this is true than why so I continue to receive these emails? This needs to be clarified.ROBIN J.
Is ok ðŸ‘ðŸ¿LAYE C.
You changed my pickup right before I was scheduled t pick up the truck. This caused me to be late for my pick up and it is totally unacceptable. I reserved a few days ahead of time so I would avoid inconveniences like that.Darrin K.
First off, I would like to thank Cynthia for having patience with me and my family. She went above and beyond with calming me down which speaks volumes for me. She remained professional and didn't take things personal which I appreciated. My family was putting a lot on me and she went very far to advocate for me when my family refused to listen. It turned out to be that the 10 inch truck was what we needed. My driver canceled on me. I ended up saving a lot of money. I'm was not confident driving a truck with blind spots. The guy Jalen had a strong positive attitude and I appreciated how he notified me and my family nicely that certain doors had to be locked at a certain time. He also didn't take anything personal. Lastly the lady in the office (Keyshia ) I believe; was very attentive with the phone calls along with Cynthia. These individuals have what it takes to display active listening skills, positive energy, resiliency, and gave high quality service to everyone including the difficult customers such as myself. Thank you all for all of your hard work. Don't just read this please give them a raise. Saturday was crazy and I hate moving with every part of my existence. I even cried but they took charge and went above and beyond. Thank you and may God bless you all.JOSEPHINE W.
The location and the employees there were good and helpful. I found Uhaul as a company to be a hassle to do business with. Would not use company again. Would not recommend Uhaul to friends.Robert P.
The drop off location was incorrectly added to my reservation so I had a hard time returning the trailer had to make a few calls to customer service to fix the issue then a few minutes before the return time I was able to return it but was charged an additional fee.MICHAEL C.
The two female members of this location is rude and disrespectful and unprofessional.NASIR P.
The clerks had very good patience and a pleasant attitude.BEVERLY N.
Friendly and professional serviceDARENA S.
My experience was excellent. The young lady who helped me, made my visit fast and pleasant. Great job.WILLIAM W.
As soon as I pulled in rep came out to greet me, did inspection, was out in less than 5 minsGABRIEL U.
I was able to set my reservation in the U-haul app. When I got to U-haul a few days later, they pulled my reservation and I was in and out in about 10 minutes! It was great!GERALD W.
Continue to do what they are doing. Service was excellent. I will be utilizing this branch again in the future. I've been here for the 2nd time in two weeks because this location is well stocked and very professional.Yusuf A.
The young Men you have running this location now is a big improvement. Keep up the excellent job.WILLIAM W.