The workers are super professional and really go above and beyond for customer service
Nichoel H.
Phelan Propane
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phelan, CA 92371
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Equipment was in great shape. Employee was fantastic. Will definitely rent from them again. Thanks!
Karl M.Actually call the customer when you say your going to if the equipment is moved to a different location than where is was reserved
Damaris H.The facility was very neat and clean. The reps were amazing, friendly and very helpful. The truck on the other hand, had some issues. The truck needs a SEVERE wheel alignment. But most importantly, driving in the rain without any wiper blades is dangerously unacceptable! I was 20 min late returning the vehicle because I simply could not see while driving due to truck needing wiper blades replaced prior to my rental. It is actually California regulation to have proper wiper blades on these rentals. I was charged an "after hours fee" for returning the truck after hours. I was told I could return it at 8:30pm, due to visibility issues, I couldn't arrives any sooner than 8:50pm. I find it insulting that even though I am billed for a 24 hour period, I was still billed an after hours return fee even though the equipment was returned on the same day as the rental. My safety was at risk, and still punished for returning the same day (4 hours after rental) even though I persevered through the dangerous conditions due to issues outside of my control as far as NORMAL maintenance of equipment.
BRENT B.Excellent experience. The truck I reserved was not here because the previous renter did not return it. The owner of this establishment drove to the nearest U-Haul and brought me a truck, treated me very well. I was surprised and yet very thankful.
John S.