the person in charge should be more knowledgeable of how to set up a pick upRICARDO M.
Trailer Rental & Towing in Paterson, NJ at City Center Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Paterson, NJ 07505
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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System was down when I arrived so I couldn't even get the rental at my appointed time, it took about 30-40 mins. I was not able to use the contact less check in, the original worker was there so it was one person doing the uhaul and register. I will never go there again and when I called uhaul headquarters no help either.CORTEA A.
First off had to drive 40 miles the opposite way to get the truck while I requested to pick it up 2 miles from my house. Told me they would change the mileage fee to 50 cents and that never happened. I dont understand why on the website you have the option to choose pick up and drop off but yet they tell you where the truck is and where you have to pick it up. Why can't someone from u haul drive the truck to my pick up location? And why can't I drop it off to where my pick up location of choice was? Why do I have to drive all the way back down 20 miles back out of my way? Will use penski for now on.Christian V.
EXCELLENT CUSTOMER SERVICE!GEORGE B.
The person at location very rude , displayed huge attitude when asked questions concerning fees . And explanation of charges .Keith M.
The young lady that assisted us was very cordial and professional.TIMOTHY W.
Had no problem thank uburnette J.
Faster checkoutJack D.
Very Friendly and helpful staff! Efficient and so polite! Thank you!!CHRISTY D.
Location was difficult to get in and out of and was a cluster. The guy who was there waiting for me though was excellent and made the experience as positive as possible. He also helped me significantly by going with me to the other location where my car was and helping me load it onto the trailer. The service was incredible.justin F.
great thank you appreciatedmiguel R.
Very unprofessional! Worst uhaul experience. The staff had no idea how to hook up the trailer they weren't helpful in anyway. The location is in a horrible unsafe town. I will never go there again.Dale S.
Service goodpedro V.
Poor attention and the truck was tottaly dirty inside, smelled like garbageROSANGELA V.
They were out of 4 wheel Rolly dolly.Michael B.
This wasn't me!jeyson R.
This was my worst experience renting a truck ever. The truck was filthy and had actual poop in the truck and obviously an odor because of it. Also, the truck was not filled with my rented equipment and ready to go by my 7am pick up. One of my rented equipments was not even located at the site (the flat dolly) so I never even received this much needed piece. I am completely dissatisfied and will NEVER return to this location.Renee B.
Although the personnel were helpful and friendly, the location has very little space to maneuver. It has a gas station and some small stores that causes considerable traffic. They were very accommodating but I'd choose a less crowded place next time.Ernesto C.
The rate is ridiculous my rental was 80 plus tax 97 that crazyLuis F.
Customers service is not friendly. Charged me for gas when I filled tank to same quarter of a tank I got the truck at from the start . He stated it was more of a quarter of a tank was very rude even wen I tried to show him a video i took of how It was when I first got in the uhaul . I then saw I got charge for a extra 1gallon of gas . I will never rent a uhaul at that location again .Marco P.
It was Saturday with this corona situation with no different weekend and week day I usually rent from the uhaul location but this time I chose the location and usually I pay 99 cent a mile so I moved to Hamburg and rented a truck for couple hours and drive it 175 miles and got charged 428 bucks Was really not fair Cause it supppose to be 99 cent a mile So please consider refund me with the difference My number is +19738008963 Ashraf SalehAshraf S.
Everything is okwilliams D.
It took about 20 minutes for the truck to get checked out to us. Then when we were trying to leave a homeless man kept asking us for money.Anna C.
They tried to charge me $$ for scratches on vehicle, which was already there. Meaning they do not know how the truck condition is. Charging money someone who never did it. else. Let go the person who did it.Mohammed R.