The way you guys do an estimate is not fair😱,I had to wait for the truck because they only had the one truck I paid for one-way I was told to bring it back and I was charged for both ways instead of one which is not fair in my opinion I was ripped off and should be compensated!? Thank you sincerely an unhappy customer 😡
Rosalind A
Saddleback Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmdale, CA 93591
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Yes don't send people to far to drop the truck eny were nearby is fine the way it was done to me was wrong,
Jose CI reserved on the website two days prior to picking up the truck. My total was half less than half of what they charge me. The website said I would be receiving a phone call which I never got. I was not offered the option to get unlimited mileage nor was I told that I was able to keep the truck for 24 hours I was asked to give them a time when I would return the truck I was not told I cloud get unlimited mileage instead I was given a certain amount of miles when I return the truck I had to pay an additional 99 miles, which doubled my total I’m Very I’m so disappointed in the service and now have an extra Expense !
Leticia RCustomer service is excellent!
Darren TEveryone knew their role and what they were doing; did it well.
Bennett C