The back of the truck was not swept out after the previous renter and it had a weird smell. The gas was at 13/16 when I picked it up but the app check in was saying it was at 15/16. I adjusted the gas on the app and uploaded a picture of the dashboard showing the actual gas reading but I was still charged for gas even though I brought the truck back at 7/8 full. I suggest you do not do 24/share at this location. Walk in and do the rental with the rep and show them the actual mileage and gas and have them adjust it in their end. I worked for U-Haul for many years and was also a dealer for U-Haul and I'm disappointed that this is acceptable now.
Merilyn Santiago Cruz
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32826
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Super-efficient and easy to book, utilize, and return.
Dennis SmithChris was an excellent Uhaul rep.
Timothy RumneyKeep up the quick and easy process
Patrick SchultzVery friendly and helpful. She made it convenient for us and I will always use this location.
Aaron Schmoldt