Replace Kelly she was argumentative and unprofessional and just plain meanCathy H.
Trailer Rental & Towing in Odessa, TX at U-Haul Moving & Storage of West Odessa-University & Kermit Hwy
Odessa, TX 79764
(Kermit Hwy @ W University Blvd)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Odessa, TX 79764
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Rude employees and can't get the items right says I didn't return my car hauler but it was being pulled in my the box truckJUSTIN H.
The customer service guy refused to run my Chase Morgan Bank Debit Card to see if it would run as Credit Card also. He kept saying that Frost Debit Card could be used as a credit card. We asked him twice to run our card and he kept talking about Frost bank and refused to run our Chase Card. I wanted something smaller than the 10 foot UHaul I got. He said, â€œIt's the same price.â€ Price wasn't my concern at that moment.Terry N.
Great service. Very helpful employee. He made our experience easy and he helped us with all questions we had.Tyler R.
Nothing. The staff, equipment and location was excellent.Dean alan K.
Gentlemen who meet me were down to earth and fun to talk to. He felt like a friend.luis H.
The gentleman was real nice , and very well conversating. Well done Uhaul, you guys are awesome.JEREMY M.
I did vent my frustrations with a young Hispanic male who was also apologetic.CHRISTINA M.
Just can't believe equipment can't be turned in at just any Uhaul.Roberto M.
No area of improvement that I can think of. The lady at the front desk who handled my rental, so courteous, friendly and knowledgeable, She made the experience easy and pleasant. Good customer service is so hard to come by now a days.Delma H.
They where disappointed with condition of trailer and apologized for poor trailer and maintenancePatrick J.
Please make sure associates are aware of online orders and that they do not include any additional add ons. This location attempted to add on insurance that was not requested and did not admit to doing it. I had to take additional time to call and figure out what was going on only to have the original order cancelled to reverse the insurance charges. Uhaul confirmed the charges were added on at the store so I feel there was dishonostly with the odessa associate. This was planned weeks in advance for family to come and pickup the dolly for towing. The 5 hour trip to the store and 40+ minutes waiting not to mention when I call the store, I was placed on hold for almost 20 minutes. I called back on the store becauae my brother was there to pick up the trailer and I needed to make sure the payment was going to process with my credit card. The overall experience should have been better.Jonathan K.
I was very satisfied, stress free...fast service!Victor L.
Thanks for everythingSandra J.
Have a friendlier staff.GRACE C.
They should not schedule equipment pickup for a customer in another city if they cannot guarantee that equipment will be available. I would like to thank corporate Uhaul for removing the late processing fee from my charges. I would have been back in plenty of time to drop off equipment on time but for the late return by previous renter.CARMEN O.
Excellent service!Necmettin G.
Make sure lights work before letting people go with out lights thats a DOT vailationJose G.
I am a frequent customer. Have had a storage there before and have rented a truck on several occasions and every time is great. Kelly the manager is super nice. I was so exhausted after moving that when I took the truck back I just sat down in the chairs they had for customers. And when Kelly came back in, she must of noticed, told me it was okay and offered me a water. Might not seem like a lot but for me it meant so much.Desiree M.
Have more furniture pads available for rentalSammy F.
I don't think it makes sense to charge by the mile and then also have to refuel the truck before returning. Need the return process explained better when initially getting the rental.Jazmin C.
Customer did not leave a comment.Carlos R.
Guys did greatWaldo Q.
No improvement needed, easy in and outRamon O.
The location/ building is old. Needs to be updated to look inviting.Victor L.