The brakes squealed the entire time and didn't feel like they were going to stop. The truck shimmied and shook and was the most uncomfortable ride. It felt like the suspension was off and the truck sounded bad. It felt like the transmission was going. Two of the tires were about bald and we ended up with low tire pressure in one. I called roadside assistance, but then we decided that I could try to put air in the tire myself because it was getting late. This way I didn't have to wait for them to send someone out. So dealing with that and having to put air in the tire myself took extra time and definite aggravation. The saying on the side says rides like a van and hauls like a truck. It definitely was not true with this truck! This truck definitely needs some work before you rent it again. I was definitely disappointed in the quality that we got..
Brooke W
Rental Stores LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Newport News, VA 23602
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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The truck needs mechanic assistance. This was the roughest uhaul I have ever driven. It feels like the shocks are gone you can feel every bump the truck bounces uncontrollably. It feels like the transmission is about to go out when you stop the truck engine skips. The most uncomfortable ride ever it was kind of scary. I told them I was driving to Norfolk I don't know why they would rent me that unsafe truck. It needs to come out of rotation until it has been checked out by a mechanic this truck is going to break down any day. Not a happy customer. You all need to discount me I was nervous and scared the entire time I was driving that unsafe truck.
CARRITA LThe lady was a sweetheart
MARIA DThe people who work here are friendly, kind, and go outta the way to help you. I rent from U-haul twice a year and this is my favorite rental store.
TIMOTHY BCustomer service was extremely helpful and friendly!
CHRISTOPHER J