The trailer was missing the wire connection needed to safely operate the trailer with lights. This location did not have the required equipment and appeared confused on what to do. I had to go to another location to get the necessary wiring attachment.
Paul K
Jay & Sons Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Berlin, WI 53151
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkHad me drop the trailer across the street in a empty gas station and never came out of the building to look took a picture from inside not very business like
TIMOTHY BVery helpful on drop off
GINA WThe fact that this location is not a dedicated U-Haul location was difficult because the single person helping also had customers buying gas and food. Additionally, the blankets I reserved on line were not available so we ended up going to a dedicated U-Haul location a few miles away to get what was essential. The man was nice but it just wasn’t a great experience. It took a long time as he had to reenter everything into his computer as if the app were almost irrelevant.
Jane PCharged me extra, I returned at 4:30 PM but they changed returned time to 7:30 PM in system
Pawan R