I had the worst rental experience imaginable. I didn't receive the truck I had reserved for the day I needed it. After that, I had to drive 40 minutes to another location, only to find out that there was still no truck available on time. I spent a significant amount of time calling customer service, which led me to yet another location, a 20-minute drive from the previous one, in search of a truck. When I finally got a truck, it didn't even come with a cart for transporting heavy items. Additionally, I ended up spending a lot of extra money to pay the driver (who was supposed to drive my car back) and the movers/loaders, who had to wait for me while I dealt with all the issues of securing a truck. To top it all off, I never received the $50 guarantee that was supposed to be provided if my reserved truck wasn't available on time. Overall, the entire experience was incredibly frustrating.
Ivan K
Nassau Merchandising Corp
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Nassau, NY 12123
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Easy, friendly staff and clean well maintained truck
Jennifer SLocation is extremely convenient and help is very friendly and helpful!
Shane HPick up location was fine and assistance was great. Issue is with uhaul.. not having reserved size truck available at prefered location and having to pick up a larger truck 25 miles away because it was only one available
James CA good person to deal with.
LEONARD H