The vehicle was dirty, it appeared someone made a poor attempt to clean the inside. Food crumbs, wrappers, cigarette ash, and dust and dirt in the cab of the vehicle. Plastic trim at driver seatbelt was broken and I almost cut my hand on it. There was a constant squeaking inside the can, it was loud and obnoxious. The outside was dirty, with mud. The bed of the truck was dirty with mud. The vehicle smelled like an ashtray. Never again. I have photos and video.Heath B.
Showtime Guns And Ammo Sales LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mount Pleasant, MI 48858
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- 3.5 Average Customer Rating
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The guy in the store was rude. He was more worried about selling guns than getting us in our truck. The parking lot wasn't poliwed and he rushed us through the truck inspection. Over all poor customer service, rude. I wouldn't want to deal with him again.Nichole B.
The trailer was sitting in a snow bank that we had to get it out of. It was full of snow so the dryer we were hauling had to just sit on top because we didn't have a shovel. It had not snowed for at least a week prior. We only used the trailer for an hour but the following day I received an email stating the rental equipment was not turned in. I called immediately and was told they were working on it as they did not know how to upload pictures. This created unnecessary confusion. I received an invoice email the day after that showing my payment so I assume everything is all good.Melissa O.
The vehicle was clean, however it was buried in snow and ice. It took two of us about 30 minutes just to clear the snow and ice off the cab just to see out the windshield. The rear roll up door was frozen shut so another 10 minutes to get it open. Then several attempts to get the truck out of the parking spot due to the snow pushed up against it. When I finally got to the storage unit to load up my furniture it got stuck again, found that the tires had little tread left on them. During the drive to Wisconsin there were many instances of sliding on the roads - yes the winter conditions in some areas were bad but the tires made it all that much worse. Also the passenger door latch was not working so I had to pull it shut and lock the door to get it to latch. The truck also did not have cruise control so the 500 mile trip was that much more difficult.Donald L.
Nothing the guys were great and so kindJeffrey S.