The vehicle was clean but not maintained. Check engine light was on. I was told this would happen but the vehicle is drivable. Tire sensor maintenance light came on. Traction light came on. Great customer service at this location.
Michael F
Morrisville Sunoco
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Morrisville, PA 19067
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Although the location was excellent and equipment was clean and maintained, my rental experience was horrible and would not recommend U-Haul in the future. I originally booked a 20 ft truck to be picked up in Newtown PA at the storage facility in which I rent a few storage units and have picked up other U-haul vehicles at this location. The night before I was to pick up this rental, I received a call that this vehicle was now going to be in Morrisville PA, approximately 8 miles away. When I arrived at the Sunoco Station to pick up my 20 Ft truck, it wasn’t at the location, so I settled for a 15 Ft Truck. While I was paying for the 15 ft truck, a driver pulled up with my 20 Ft truck rental. Since I already paid for the 15 Ft truck, it seemed very complicated to switch trucks and the U-Haul representative was on the phone with the Sunoco rep for over 25 minutes so I settled for the 15 ft truck. Also, the 20 Ft Truck was to have an Applicance Dolly but it didn’t have one, so I used a regular Handtruck, which wasnt’ very useful. Lastly, because of the location switch, I put 40 miles on the truck as opposed to approximately 10 miles I would have picked up the vehicle at the original location.
Joe DThe guy who helped me was very sweet and nice! I forgot his name but awesome and funny guy
Tanish AJose was terrific! The process was easy. The gentleman who received the return was polite and efficient. My phone slid into the engine compartment, onto the transmission. Apparently, the engine cover was not in correct placement. Fortunately, one of my friends is an automotive tech, and was able to retrieve my phone, and PROPERLY RETURN THE ENGINE COMPARTMENT.
James MThe vehicle was provided with 2/3rds tank of gas. So I went back inside and told the employee. Instead of Uhaul taking this upon themselves, I was told I have to dispute the $40 charge. Despite having driven only 11 miles, filling up the tank with a gallon (more than I had to) and disclosing to the employee prior to using the vehicle that it was not a full tank. This is simply unacceptable.
Christopher M