The location was fine, however, the u-haul side itself was horrible. The app was terrible and not user friendly. It took me 30 minutes to get the keys to the truck and another 20 to return it. I will use Penske next time.
Michael Myers
Appalachian Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morristown, TN 37813
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Can hardly get in or out of the lot. To congested with other cars for their main automotive business. The truck m6st have had a leak in the roof. The couch got wet. No one explained the contract what so ever.. I have an issue with the amount of mileage we were given to get to our destination. No where near enough. We had to pay mileage and we never once veered off course.
Deborah NowakLa atención al cliente es malísima no me dio recibo, de las millas con las que entregué el camión y no gasté las millas que me cobraron me robaron el dinero
CATALINA GAITANYour system works well. I am an Aerospace Engineering Manager, whomever developed your customer interface, and trained your representatives, they need to be applauded. Great experience and look forward to U-Haul being my team maté during my move to Florida!
James LoveGreat easy service. Location is within view of my house, so super close. Workers were great, they helped pull truck out of tight space for me to get started. I had to use a 26ft truck to accommodate my long canoe. I used to drive ambulances and rescue vehicles but as it had been a bit I was nervous about starting out in a tight spot and they did not hesitate to help. After I finished I walked over to ask about parking as other vehicles had been moved around and I didn't want to park it in the way. They were more than helpful in helping me get the truck bach.
Rebecca McAdorey