Did not receive the dozen moving pads we ordered, and we were charged for them......ELIZABETH R.
Trailer Rental & Towing in Montague, CA at Shasta Valley Tire
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Montague, CA 96064
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The facility was fine it's the lack of local equipment that renders this less than satisfactory poor evaluation, 2,5 hours to pickup, I will not refer UHaulMichael G.
nothing, people are awesomeKen H.
This location is the best that I have worked with. They are very accommodating, and helpful.Ron S.
Excellent customer service.Arch P.
Nothing. Both gentlemen were helpful and personable.Jeanne B.
Nice's people ever..bryan W.
Pickup was very easy and the employee who hooked up the trailer was very helpful and polite. I was on my way in a manner of minutes. They dropped what they were doing in the tire service area to help me quickly.Richard S.
I have no complaintsgeorge T.
More gravel in the yard.james W.
Customer service was greatARJUN S.
The dropoff location needs to be closer to I-5.Linda B.
They are the nicest and most helpful uhaul co. We have ever usedbryan W.
This is the place to go to rent a U-Haul truck/trailer. This was my second time there and had excellent customer service both times. The people at Shasta Valley Tire are the best!!!Deborah F.
This was One of the friendliest and helpful vendors I've ever dealt with. Excellent all around.Paul L.
Although the person at the pick up point was friendly and helpful, the truck was not clean.. I had to sweep the cargo area that was dirty and reeked of pot...plus had to wipe down the front seat, dash board, door panels and clean windows of dog slobber. This was particularly troubling giving the spread of Covid-19 and would have thought that the vehicle should have been sanitized between rentals, not to mention, driving (105) one hundred nine miles (One way) out of my way because the u-haul representative, despite my reservation I made one week earlier told me that they had given my rental truck to some one else.. that pisses me off...it screwed up all of my moving plans. I am very dissatisfied and disappointed in the lack of intergrity that a company of your stature displayed!Jeffery B.
If it were possible, more space in the cab, behind the seats for personal items. 3-day trip - 1300 miles was cumbersome to open the back door every time to get clothing- snacks, etc. otherwise, an uneventful trip. Everything worked as advertised!Lorraine F.
Not muchTaLina H.
Friendly and efficientstephen Z.
Even though I completed everything online. Including check in. It didn't save anytime whatsoever. My experience was not contactless. My 12 year old son and I had to stand in danger of exposure during this time of pandemic for about 20 minutes while the service person fiddled with his computer, trying to understand how it works. After seeking help from other employees, my info was again entered. The employee again asked which size truck I and equipment I was renting. He then struggled to find keys for the vehicle. Finally he found them and pulled the truck up saying "you're all set". When I arrived to my destination I opened the back of the truck to see that there were no dollies although I ordered 2. 1 utility and 1 furniture dolly. I had to drive all the way back to the u haul store for the necessary equipment. I was not offered any discount, although I'm sure I read at the website that I was untitled to one if dollies were forgotten. AND ON TOP OF THAT I WAS CHARGED FOR THAT MILEAGE! VERY DISSATISFIED.Richard F.
Very friendly people they made my rental experience nice and easyCindy C.
Trailer ready to go and hooked up quickly. Nice.Thomas S.
Make sure older equipment is safe!Edward P.