Customer service was horrible to say the least. Manager was rude, aggressive and condescending. She never addressed my issues and rushed me out of the store. She was loud and made a scene in front of other employees and customers. I will never revisit this store. This was my first and last time. Managers attitude reflected on the staff. I observed another employee arguing with a customer while I was in line. These workers need to find another field to work other than customer service.ROMARRO N.
Trailer Rental & Towing in Milwaukee, WI at U-Haul Moving & Storage at Good Hope Rd
Milwaukee, WI 53223
(Corner of 60th and Good Hope Road)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Milwaukee, WI 53223
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This was a terrible experience. The staff seemed incompetent, lazy, and unhelpful. I would recommend a customer go elsewhere.PHILIP K.
Nothing but u do need more help around the 1st of the month n at the end a the month we had a long waitELIZABETH A.
Vehicle needs to be taking out of service. When trying to drive highway speed the vehicle sway back and forth. Side to side like a dog wangling his tale. Vehicle was clean.RODERICK B.
Continue to provide excellent serviceJewelatrice Anti R.
Customer service sucks, rude attitude, not personable, if it wasnt for the location I would not go back.CAREY M.
For the second consecutive time I've rented a trailer I didnt need. First time I had to drive from Milwaukee to Sheboygan to pick up a second choice trailer. This time i show up and see the trailer i want to rent, but told it was unavailable to me. I'm moving my child to college twice a year, I need a 4x8 trailer, but forced to take a 5x8. Only complaint!CHARLES M.
The customer service was greatKhadijah L.
Most of the time this is a great location. This time the trailer was not cleaned or safety checked. It had multiple problems, but I had to take it because it was the only one in the area. They did refund a good portion of the rental cost, so I can understand the stress they are under in these crazy times.Dennis G.
very slow customer service. no one was available to check the truck back in so I had no idea what I was being charged for the truck rental.LA SONJA J.
Have more people processing customers during busy time.JOHN D.
Employees are always friendly and helpful. Truck is always clean and ready when I arrive. Thank you!ROB S.
The Customer Service is terrible!!MARTY J.
Truck is run down and didn't drive like it shouldSARA W.
It was perfectbeverly H.
Everything was perfectVanessa S.
The staff in the yard was helpful and well informed as to the equipment being rented.DOUGLAS W.
Touch less pick up was terrible. Would not upload even with U Haul wifi in store.Total time was about 30 minutes. 15 minutes try on my own and another 15 minutes insidrCharles M.
Worst customer service ever the work look like she didn't want to work or move at all once I got all the paper work done I waited for 25min outside to get the trailer hook on but they never came out so I did it my self and left. I will never go back to this location maybe all U-Haul in general in Milwaukee Wisconsin cause they all since to have bad customer service.CHUDUE H.
The customer service was great at this location! The ladies that helped me out were friendly and helpful, but my disappointment came from the fact that I was supposed to pick the truck up from a different location and when I got to that location, no signs, trucks or employees were there saying where to go to get my reservation. I then learned that the location didn't have the truck I reserved available at that time. This threw off my moving schedule and I had to be transferred to the Good Hope location. I hope that in the future, there is confirmation for customers that the reserved truck and location will be the same before the time of the reservation begins.LAWRENCE B.
Another person working up front around opening hours.TREVOR K.
The representative that helped me was very quick, nice, and efficient.ASHLEY W.
The Clerk that serviced me was lazy !LANEIVA H.
Was not able to complete the 24/7 return with my phone no matter how many times I tried and tried to sync my location. Thankfully, as a last ditch effort, I tried it on my girlfriend's phone and it synced?!?! I followed ALL your instructions and had the specified settings set as instructed. I had nowhere to store the truck....what would I have done if my fried wasn't able to get synced for me? Not strong, trustworthy protocol. I guess I'm saying that you should have an alternate option if things aren't working.TRACY M.
More helpCHRISTOPHER D.