I chose the personnel were not helpful because there was no personnel there. I purposely chose to pick up the truck at 9:30 when I knew the office would be open and I wouldn't have to use the online app which I had read horrible reviews about.
Don G
Safe Haven Self Storage of Middletown
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Middletown, NY 10940
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Drop off was very confusing. No signage as to where the truck should be dropped and it was hard to figure out where the front of the building was.
Mark FIt was not easy to access the site. It keep logging me out. The chat agent was rude, that's if this was actually a real person. I would never rent another van from a drop box service. I would prefer to use a location that has customer service.
Yahaira RThe location was great and the woman at the desk was amazing. My only issue was at the end of all this, I was double billed and found myself calling unsullied to resolve it. $119 was my invoice and then I was charged an additional $64.
Marina DTruck smelled like cigarettes
Dennis J