Customer service needs to improve. We rented a appliance dolly however one was not at location where I got the truck. I was told to travel up the road to get it. No where on my rental agreement did it say this. So needless to say, I was not happy.
Alquiler de remolques y remolcado en Middle River, MD en Carroll Island BP
¿Te mudas de o a Middle River, MD? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Middle River, MD 21220 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Middle River, MD
Remolques de carga
Los remolques de carga en Middle River, MD son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Carroll Island BP!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Middle River, MD 21220. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Carroll Island BP proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Middle River, MD y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Middle River, MD en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
It was the worst experience I have ever had with u haul. Will never go back to that location again
It took me two hours to pick up my vehicle I'll supposed to pick it up at seven I wasn't able to leave until after 830. It was asking for verification I put my dadâ€˜s name in who is a senior and I am a junior and it wouldn't let me except it because it was the same name... and then the location services asked me to find my location but it would not submit so it refused to let me proceed. Do you whole office was supposed to be open at eight, 9 o'clock they were still closed. I was two hours behind on my moving.
Loved the drop off and pickup through the mobile app
Overall good experience.
Unfortunately the UHaul representative was not present and the "quick stop" station operator tried extremely hard to assist in completing the rental process. He made several online attempts as well as phone calls all of which a last ditch effort an hour and half later to a district manager who was able to successfully guide him to complete the contract. He then willingly left his store to assist me in hooking the trailer to my truck. He was very pleasant.
the worst customer service ever will not return to use again ever
I would like to see a quicker exit strategy implemented in the future.
Not let them rent uhaul trucks it was a joke
This particular location issued inappropriate charges to my Uhaul account. I was charged for refueling of the truck when the truck was returned with the correct amount of fuel. I was also charged a cleaning fee. The truck was returned in the condition to which it was received. The personnel notated on my account that the exterior of the truck was dirty and I was being charged accordingly. A customer should never be charged for the exterior condition of a truck unless it is accident/damage related. I contacted the customer service department of Uhaul and they contacted personnel at the return location immediately. The situation had to be escalated because there was a â€œlanguage barrierâ€ with the personnel on duty at the time. If I ever rent another Uhaul, I will certainly not be renting or returning the equipment to this location.
It's a gas station and the clerks do not know how the process works. The guy that checks in the trucks and equipment did not have set hours so we had to drop our equipment off in a parking lot at a gas station. This location is not great if you have a trailer attached to the truck, there is not a lot of room to maneuver.
I was guoted.99 a mile. Charged$1.29 They have yet to change it. They play language barrier.
Taking into consideration that this is a "neighborhood dealer" this location is too filthy and altogether sub standard to represent this great company that has stood the test of time for an eceptionally long period of time
The rental office is across a dirt junkyard and the office looks like bodies may be hiding under the trailer. However, Cheema has the best customer service and made this all worth it.
This is the second time this has happened to me using UHaul. When trying to pick up my reservation at 17 carroll island the clerk didnt have a reservation for me. The cargo van I wanted to use was already booked. After calling Uhaul i was told my reservation was moved to another UHaul location. Apparently I didnt notice the email stating it (which was my fault) but if I recieved a phone call and a voice mail instead of just an email this would all of been easily rectified. Since I was dropped off at 17 carroll island I couldnt leave so my reservation was changed back to 17 carroll island All in all it took 1 hour of waiting for everything to be changed. I had to take a larger vehicle which I didnt need or want and I was late for my appointment. I would like to point out a few other things. the gentleman clerk at 17 carroll island was very nice and helpful even though I was not very pleasant. The cargo van that I originally wanted to reserve was never taken. I know this because in my travels I had to drive past the 17 carroll island location multiple times through out the 2 days, it never moved an inch. Lastly, when I returned the truck of7 the clerk (a different person) un-courteously made me go back out and record the mileage for him after I dropped off the key. If I'm the customer, why am I doing work? Is this UHauls policy? Using Ryder all I have to do is park it and get out.
new vehicle, all went well
Truck size that was needed was not readily available, nor was one available in a 20 mile radius. Closest truck that was needed was 75 miles away. Had to settle for a smaller truck, which reseulted in 2 trips. Had to pay for extra mileage put on the truck due to 2 trips. Other than that location and rep were good.
I just got Ripped off by U-haul and BP at the Carroll Island Rd Middle River. I even took the picture of the odometer before leaving showing the clerk at BP that the mileage was 29092 and I return the truck with 29139 miles. The difference is 47 miles. I never had a bad experience like this one.
The person there did not know what he was doing and had to call his boss. I had to wait for him to drive there. He showed up and took me to a hot dirty trailer. It was musty and very cluttered. Unorganized, dirty, really disgusting.
Inspect vehicles to see if they work properly
Was rude and never went through policy. Extremely aggressive and uncomfortable to be around.
I went to the Carroll Island location after the Golden ring location reserved a 20' truck for me to pick up on Saturday at 10:00 am at B City Motors on Pulaski Hwy. in Rosdale. I arrived at B City Motors at 10:00 am and they told me that my truck was already rented out to someone else. I ended up with a 10' truck from Carroll Island, that's all that was available. My moving experience was horrible due to B City Motors and the Golden Ring locations ignorance. I'll never go to those locations again for a rental.
It was very unprofessional I reserved my uhaul but yet I had to wait an additional two hours at the place for the owner .
The phone app didn't work well. I couldn't have rented without the guy behind the counter. Be he was excellent!
Was very disappointed with being charged 400 extra dollars for a truck I had for a bout a hour and a half. Dont feel like the owner was upfront with me and did not explain the charges. Was told it would 3-5 business days to get my money back. I actually u put 10 extra dollars in gas and washed and cleaned truck. Wasnt to happy. Dont think I will be doing business there again.