The person who handled Uhaul business was not there and the only one there did not know what to do. Fortunately, she was able to contact the person and find out what needed to be done. It might be a good idea to have more employees trained to handle these transactions.BRUCE G.
Trailer Rental & Towing in Mc Kenzie, AL at McKenzie Mall
(Distribuidor de U-Haul del vecindario)
Mc Kenzie, AL 36456
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 6 a. m. - 6 p. m.
- Sáb.- dom.: 8 a. m. - 6 p. m.
- 7/4/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Mc Kenzie, AL 36456
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Associates had no knowledge of the pick-up process or me checking in on my mobile device. I had to wait additional time for the employee to call multiple people. She also continuously told me my reservation number had to match the serial number of the truck, which absolutely made no sense. They do not need to be allowed to be one of your locations any longer.Angela T.
Well I was told that I would receive a 100 free miles but once I rented the Uhaul for a few hours and later returned it I then noticed that I had to pay for all the miles when I was originally quoted as having some free miles so I think I should reimbursed for the difference otherwise this is fraud just get ones business...MICHAEL J.
The cab of the truck stunk so bad that I had to stop and air it out after spraying it down to get the stink out of it Snd this thing drank gas like a camel drinks water. You may want to warn customers next timeshannon B.
Did not have the equipment I had ordered and this location that I was taken to pick up my truck was about 30 miles from where I had originally scheduledStephen S.
tried to charge me 2 days extra and wrong location feeLloyd T.
The personnel on afternoon shift was un knowledge about my drop off procedures and said he did not know how to unhook trailer. Had me park it in a specific place which was on a slight decline and when I unhooked it it began to roll. No help was providedGary C.
No improvements needed.Latoria W.
My experience with this location and the store owner was excellent. However, my experience with U-Haul itself was the worse rental hassle I have ever had. The store owner was very patient with me while I was on hold with U-haul for over 2 hours, even let me use his phone charger while on hold.Josh W.