my truck was changed to a size that cannot fit in my driveway, no one informed me of this. By the grace of Jesus the size I wanted was at the location, but not checked in as of yet. They had to redo my entire reservation. PLUS, I keep having my pick up locations changed and have to put extra miles on to my already expensive move. Uhaul must hear constant complaints about the mileage. What happened to unlimited miles, or at least going half w/the customers? I was promised extra miles for the last minute changes, but I dont see it reflected this is now twice.
Michael L.
Community Self Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Matamoras, PA 18336
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Customer Reviews
- 4.5 Average Customer Rating
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The furniture is I added in were terrible smelling and smelled of mold, mildew and the personnel at my drop off location described as "smells like rotting radishes". They were also wet, so I'm thinking the bag was not secured and it was rained on. Not a huge deal, I was refunded immediately and everyone was very nice, professional and most of all, polite. It's nice to be respected !
Sarah F.the building itself is a bit inconvenient, but the staff was terrific & equipment was great
David L.The only local rental that had a 15" truck. Without it we would have had to make 2 trips. They have a little issue with their WiFi. Had to wait to complete transaction.
DIANE W.Really great assistance hooking up the trailer and getting started! Excellent counter service.
Richard H.