During my check out online, I put the amount of gas that was given to me before I left the pickup store. The app still charged me for gas and I would like a refund immediately. Please and thank you.
KENNETH C
A&B Tires & Automotive
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Marietta, GA 30066
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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This location is pretty old and run down. Office/customer area really needs to be cleaned and updated. Truck was very good except several times it was difficult to get up to speed after idling ... like from being stopped at a light. Truck performed well in all other things.
Don DIt was made very difficult to pick up the truck using the mobile pickup. My card was charged but never went through on the app. When we went to a U-Haul store we were told that there was nothing they could do. We ended up receiving the keys to the truck almost 2 hours later after calling the customer service line. Overall very displeased with my experience and will not be using again during future moves
Trevan TI didn’t have to speak with anyone there. They key drop box was easily accessible which made drop off easy
Teresa DWhen I picked up the truck, the fuel was on "Empty" with a message on the dash that read "33 miles to Empty". I took a photo and reported it to the agent onsite. He called another UHaul person, and she told me over the phone that my record had noted this fuel level and to just return it with at least that same level. But when I returned the truck today in Stuart, FL reading "45 miles to empty", UHaul directed that unless the truck was returned at 1/4 of a tank, that I'd be charged a stiff refueling fee. I asked for an appeal ofthis decision to the regional boss, but that did not happen. So I was required to buy gas for UHaul beyond the fuel that I used. Not only did I return this truck a day earlier than required, but having spent over $1000/yr on UHaul rentals each of the past few years, I can tell you that this fuel fraud sickens me. I am done with UHaul. But I will write letters to see if this fuel fraud is systemic at UHaul.
Dale S