Very helpful and quick. Also very clear and quick service.
LAURA J
Maitland Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maitland, FL 32751
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkWas nice . The person there helped alot.
Steve FIt was a easy process.
jasmine sIt's at a gas station, convenience, super simple to return
Gian VExtremely Poor Service and Lack of Responsibility I waited for 30 minutes at the pickup location, and no one was there to assist me. To make matters worse, I had reserved and paid for a U-Haul truck with a dolly, but when I arrived, the employee told me they did not have any dollies available. Despite the fact that there appeared to be two or three dollies in the storage area on the security cameras, the employee still refused to provide one. I even pointed out a dolly attached to the back of another truck and asked if I could use it, but my request was denied. I ended up receiving the truck without the dolly I had paid for. This caused significant difficulties during my move, and I had to go elsewhere and purchase another dolly at my own expense. It is unacceptable for a company as large as U-Haul to provide such irresponsible service. Customers should not have to wait 30 minutes, deal with unavailable staff, or pay for equipment that is not provided. If a customer reserves and pays for a truck with additional equipment, that equipment should be available at pickup. This was a very disappointing experience, and U-Haul needs to take responsibility for its service and equipment availability.
Ezgi B