When I made my reservation, I requested to pick up truck at Lynnview (Preston Hwy) location. It changed my location to the gas and go. I requested the original location because there are U-haul employees there, and I've never had an issue. The Gas and Go location had an employee that knew nothing about the trucks/keys and she made it out that I got the keys from her, not locked in the truck. I waited on her trying to call someone for 35 minutes before I used the contact us through the App. After being bounced around to 4 people, I finally got a superstar on the phone who talked me through everything. The truck only had 1/4 of a tank of gas and I returned it with 1/2. Probably my worst experience ever with U-haul.
Billy C
Gas N Go
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Louisville, KY 40228
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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The best fastest service ever!
Shivon HNo communication or discussion. Received charges after that fact for leaves on the mat. Wish clerk would have checked vehicle with me.
Brian BVery easy drop off.
steven kNice people I’m satif
Ernesto M