I rented a truck and a transport trailer. I was told.since I rented both I would get 30% off the cost. I was charged more for.the truck got no discount for renting two equipments, the truck had no gas to start. I had to pick the truck up one place and the trailer elsewhere. Quite a distance between the two. There was syringes in thier parking lot. Was disappointed. My pick up point in your first email to me wasn't where I had to go. So I was disappointed in the whole experience. I've rented from you several times,and had no problems. This time was miserable and more costly and no discount as told of 30% for renting both. An we were transporting two cancer patients.. very disappointed. Next.time I will use other services from other rental places. We also had a hour and a half wait for the truck. At least the trailer was smoother but distance from one place to the other was ridiculous. There should be so.e kind of refund to me.
CHERYL S
1313 Food Mart
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Louisville, KY 40215
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