If I could go the rest of my life never using U-haul again, I would. I hate yall, how you operate, your dumbass policies, and worst of all, you have some of the MOST incompetent and un-empathic people working in customer facing rolls I have ever experienced. NOTHING causes me more anxiety or putrid anger than the thought of EVER having to use yall again/the fact that I had to use yall period. My first experience with yall four years ago was a pure nightmare that turned me off your company for forever until I realized I could find no other option to fill my need last month. I hate your company and with every fiber of my being hope you get sued out of your ass and are forced to never be able to inflict this kind of distress on anyone ever again. I have one more review to leave and you will be seeing this exact paragraph again. I will never not be seething with rage anytime anybody mentions your company to me.
kelsey s
Clearhome Longmont
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Longmont, CO 80504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Exceptional service and great product.
JENNIFER SFor what I was charged the truck was not clean and was beat up the reservation was not found it was beyond difficult to deal with the online trying to get fixed ,equipment had asked for in the original reservation was not provided I will go elsewhere next time 🤬
Jennifer PEasiest drop off ever - highly recommend!
JOICE GYou want me to write a review for U-Haul but only make it about the pick up location!? The location was FINE what we are severally disappointed on is the lack of prep. We were NEVER called regarding pick up location which resulted in us losing nearly an HOUR of our reserved time. The pick up location was able to push the drop off back for us but we also didn’t have ANY of the extra dollys or furniture pads PAID FOR. Do better.
Michaela P