The cab of the truck was dirty & smelled like dog. The back of the truck hadn't been cleaned out, I had to sweep it out before I could load my belongings in it. The employees working this location was very unprofessional. They were not rude but just very unprofessional, vaping at the counter while assisting me, using bad language, yelling at their kids that were there just to name a few things. The location was dirty and not maintained. I selected online check in and they insisted that I needed to come in to do my check in although I had already started the online check in. I will never use this location again and I will be sure to tell everyone I know to avoid this location. I have never been so disappointed in a uhaul location and I have used MANY locations over the years.Andrea S.
Travel Lodge N52 Apartments
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lincoln, NE 68504
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- 4.0 Average Customer Rating
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Make sure the equipment is working condition. There were three things wrong with the trailer. There was no hook for the emergency break chain. The left front wheel ratchet strap was broken - usable but not safe or easy to use. Third thing was the front safety chain was missing the black rubber keeper. I had to wire the chain to prevent the S-hook from coming disconnected.Dawn S.
The place looks rundown and scary for Lincoln, NE.Verne B.
Location in a defunct Travelodge is unusual,, perhaps weird.Renn E.
Nothing Great customer service .thank youRuben S.