Was a knock off gas station, a little tight for a 26ft truck
GARET W
C Mart Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lexington, SC 29073
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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The process was very lengthy and there was some technical issues on their website. I waited for a hour and 45 minutes online for a live representative and the online representative kept closing out our sessions. This was a very bad experience. There is still a need to have someone at locations to speak with in person to avoid these long delays.
Quantella PCustomer service training could be helpful I asked for a receipt and he said it would be emailed to me while he was walking away with the keys to the truck.
Nicholas WUpon arrival to pick up the truck, thank goodness the gentleman was there as he informed us the mobile pick up option does not work. The truck was ready for pickup, however, the cab was covered in a lot of dog hair, cigarette ashes on the drivers side, smelled of smoke, there was also sticky in the middle seat. There was a couple pieces of trash left in the overhead area in the back of the truck. After pickup we had to go clean out the truck before making our trip. Upon drop off we completed the mobile drop off but there was not a key drop box, we had to go into the gas station and it was a very uncomfortable location. The gas station worker made us write down on a piece of receipt paper, my name, number, and drop off time so that someone else at a later time could enter it into the system. I was not comfortable doing that at all. We had the truck less than 8 hours.
John DLack of customer service.
John W