Extraordinario servicio al clienteJose T.
Trailer Rental & Towing in Las Cruces, NM at M&A Auto Sales & Service LLC
(Distribuidor de U-Haul del vecindario)
Las Cruces, NM 88005
Services at this Location:
- Lun.- sáb.: 10:30 a. m. - 2:30 p. m.
- Dom.: 9 a. m. - 12 p. m.
- 5/15/2021 - 5/16/2021: cerrado
- Devolución del cliente 24 horas
- habla español
Alquileres locales para mudanzas de ida o en la ciudad en Las Cruces, NM 88005
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
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Worst experience imaginable. Did not allow me to charge the bill to a card different from the one I used to "hold" my reservation. This negligence by your agent caused overdraft charges. In adequate mileage allowance caused additional fees at dropoff. Zero rating on Yelp for your company.KEVIN K.
The equipment was fine but I was over charged! Thanks for screwing me during these hard times.deney rae E.
Hopefully after this stupid corvid 19 plague is run it's course, U haul can go on a hiring spree and address a shortage of personal and get costumer service back to where it used to be. The system works, but I'd prefer to see more people on site.David B.
My paperwork said return at 7 a.m. no one was there store stated open at 8 a.m. so cannot rate drop off locationERIC E.
The representative was quite pleasant and thorough.Brian P.
The trailer interior needed swept out and had liquid stains. The self inspection photos were when equipment was new and did not note existing damage to trailer. Also photos did not even show correct parts of trailer described. The office is really gross and unsanitary. It felt like I was in Juarez Mexico,Victor T.
CALL CUSTOMER WITH DIRECTION TO LOCATIONLavar M.
My experiences have been greatJoe M.
This location is extremely dirty. It is a hazardous area, what is worse is that there were very young children there in a very unsafe environment. Please be advised I will be contacting CYFD and OSHA regarding your facility.Jessica L.
My original contract was with the agent at 300 North Telshor. They called me the afternoon before pickup (when I was driving to Las Cruces) to tell me they could not be there to hookup at the desired time on 11/15/19. This did give me the opportunity to see that I needed a bigger trailer which led to the M&A Auto location via Central Scheduling on El Paseo. 6 x 12 trailer was a truely great experience.Thomas H.
Outstanding customer serviceAlberto R.
If you want a hassle-free professional Uhaul outlet in Las Cruces, this is the place!Charles G.
had no rental equipment and place was trashedjon S.
The person was very knowledgeable and knew exactly what she was doing. She made my pick-up of my rental equipment very good and worked with me every step of the way/Alvin B.
We attempted to return a vehicle to this location first. The woman inspected it and came back talking about how we went 20 something miles over the miles. Then informed me they were charging me another day because the vehicle was "late". I told her I spoke to a woman on the 31st that changed the return time from 10am to 4pm and never stated that would be an extra charge. She called a corporate number while I watched children play in the filthiest room ever. She told the person on the phone that I was returning the truck late. I told her it was not late. She was condescending and talked down to me like I had no idea how to understand what she was saying. I heard her... she was just wrong. She tried to explain that they were trying to charge me the full amount of days because they had only charged me for 2 days. Wrong. I didn't pay nearly 300 dollars for two days. She was so rude and started explaining herself again even SLOWER. I wanted to RIP every piercing out of her face. She told us to go to another location On el Paseo and we were literally there for 6 minutes. No extra charges not trying to charge me twice for extra days... they were kind and courteous and quick. The location on picacho has NO business dealing with the public. Period. They're trying to scam customers into paying more. The location is filthy and the attitude leaves plenty to be desired.cody D.
Employee was nice and efficient but the facility was in disrepair. Old furniture and toys were piled up everywhere. The few seats were heavily stained. The equipment was in good shape and did well on our long drive.Sean D.
I lost a day due to the trailer tires are sun dried out and blow out in use lost a day in travel timeRon B.
This place was not a professional business like atmosphere, more like a daycare center with the owners child running allover & toys among other clutter everywhere & you'd think uhaul would let you know that the truck isn't equipped with cruise control but if you upgraded to the next size truck it does, I would have paid the extra money for sure!stephen S.
Very friendly and helpful.Andreia S.
Transactions proceeded smoothlyshamek P.
Nothing. The associate was excellent and connected the equipment quickly. She explained everything to me about the equipment.DAVID J.
This location is filthy. The office is so dirty and in the corner next to the desk is a porta-crib that is so dirty I was horrified to think a child would be placed in this crib. I will never return to this office and certainly won't recommend. Also we did all of the online processes for express check in and we still had to show all kinds of things to get the truck rentedThomas W.
There was absolutely no customer service- hooked up myself- lights weren't working and could not get someone to look at it. Took it to location at El Paseo and they were great. Looked at lights made sure they worked.Jeff S.
El Paseo location has stupid script they read to you. ( The average customer uses their rental truck for 8 hours. Is that what you had in mind.) NO, It's not. Left there and went to W. Picacho location. They are much more friendly.john W.