Would be nice to have more people at the service counter.jesus A.
Trailer Rental & Towing in Kansas City, MO at U-Haul Moving & Storage at 31st & Main
Kansas City, MO 64111
(Bank of America Building)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 5/17/2021 - 5/22/2021: 8:00 a. m. - 6:00 p. m.
- 5/24/2021 - 5/29/2021: 8:00 a. m. - 6:00 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Kansas City, MO 64111
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Return went great!THOMAS M.
Have the truck I reserved when I reserved it forThomas B.
Air out the cab of the truck. Xavier was friendly and helpful. He was professional and made sure I was comfortable with the terms.Amina R.
Personnel were incredibly nice and friendly. The online check in was awesome. The truck was kind of dirty, which was fine for the two hours I had it. But it smelled a little bit and seemed like it needed a good cleaning. I felt dirty after driving it.CHRISTOPHER R.
hire more staff to accommodate consumersVerta M.
Every time I use this location, picking up my equipment is bit of a hassle. There's always a line and just one person checking people out at 8 am when everyone is trying to get their day started. I was in line for at least 20 min when I arrived at 8Bradley S.
The website and phone app were not working properly and it caused extra time and effort for me to confirm the dropoff was done properly.Myron K.
On a Friday, you should have multiple people inside for customers. The manager was the only one inside and had to leave the store to take another customer up to her new storage unit. Why couldn't one of the guys outside do it? My truck was sitting outside ready to go which was nice.Brian H.
Not u-hauls problem but construction was wild with roads closed all around it.Brian S.
The location was very understaffed. Only one employee for a location that is open on Sundays. Everyone had to wait a long time, and she was doing a great job of engaging with all the people there. However, from a business perspective I wouldn't want to leave the store unattended because the only employee had to help someone outside. Again, she did a great job but was clearly getting pulled all around.Mike L.
PLEASE ALIGN THE TIRES. The vehicle pulled to the sides and it was difficult to remain in my lane. The cargo bay was also very dirty when I received the vehicle and there was a piece of someone's furniture inside the cabin.david C.
The attendant was discriminatory, combative & tyrannical. She needs to be coached in discrimination law & not pretend to be some kind of industrial hygienist or otherwise dictatorial entity. I am considering a lawsuit of both your facility & her personally for human rights abuses.Desmond P.
My customer service rep was extraordinary - GREAT service!Andrey M.
Nothing wonderful customer experienceAlvin M.
Quick great service.james E.
I went to the wrong store to get the van. Fortunately, they had a van I could use. I thought the system would notify the other location that I was picking up at a different location than where I had the reservation made. It didn't so I had a couple of calls from the correct location when I was a no-show. I felt bad and would like to have Bernburg told to call over there to cancel. It all worked out fine and everyone was really great. Maybe just remind people if they do what I did, to call and cancel the reservation.Amy C.
We would have hired movers if we would have known that option was available sooner than we did! Overall Nicole was AWESOME! we over shot the size truck we needed and she made the change to a smaller truck without any issues!Myrtis J.
It was soo easy and fast to rent a Uhaul truck from this location. We were in and out at pick up and at drop off the employee met us outside and we didn't even have to go in for the return. Super convenient!Courtney B.
I was EXTREMELY pleased with the entire experience - from reservation to checking out the truck through return process. Easy to do, truck worked great and the staff was helpful.Ken W.
Have a place to drop off after hoursvess S.
Most helpful and flawless meeting I've had all month. Thank you!Terrance L.