I did the online check in, and according to advertising to would be quick and easy. The first time I tried to do it on the app and it took over 30 minutes and still said awaiting approve. I then called the customer service line and they did not seem to know what was going on. Lastly I did it on the online browser and it took another 15 minutes. I then left with my uhaul 45 minutes after I got there and was still expected to bring it back at the normal scheduled time. That was highly disappointing to me.Haley H.
Trailer Rental & Towing in Kannapolis, NC at Ray's Carpet & Flooring
(Distribuidor de U-Haul del vecindario)
Kannapolis, NC 28083
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 4:30 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 6/24/2021 - 6/26/2021: cerrado
- 7/29/2021 - 8/7/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Kannapolis, NC 28083
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Great friendly people. Like doing business with home town folks especially Wendy and her husband.James K.
Representative I dealt with was great. I'm sorry to say I can't remember her name.Reginald J.
Nothing !! Great people to work withKenneth S.
Keys were not available for my pickup. I was late being able to do receive my load.Sean W.
Always friendly, polite and very helpful with what our needs. Thank you very muchMichelle L.
Owner and staff was excellent and courteousJohn C.
Tried to return the truck after hours, website not working again.Daniel T.
Helpful and niceSamuel F.
The only issue was I wanted a 10' truck & they called me on the Monday before I left so I had to get a 15' at the same price. The gas difference was a modified after I asked about it.JEFFREY W.
When rented it showed a flat fee for the truck. This fee was much more than the fees for trucks rented for lesser amounts and then paid by mile. When we turned the truck in we were charged .40 a mile. This was never indicated when reserving the truck.Shawn M.
At this time I don't have any suggestions on any improvement. The customer service was excellent. I would return for future service. I would make a referral to others.Crista B.
Great customer service. Quick processing and friendly people...Christian S.
Called and they had one for us. We got there and took about 10 mins to get in and go! Thank you so much for the ease of your service!Roy M.
They were soon helpful and nice where I rented the truth from!!! She took her time and explained everything to me about the process. I would give her a 20 out of 10!!!Candace D.
Customer service was excellent. My previous reservation was at another location which I cancelled due to them not showing up to work. I stopped by Ray's Carpet and Flooring and they took care of me. Thanks!Nelson D.
I received competent and friendly service.DARRELL B.
Location billed me for a cleaning fee on a discrepancy that was noted on the checkout website. Additionally, i dropped off truck at assigned and still was billed a wrong location dropoff fee. Having to disputeCHARLESDAVID ANW H.
The opening of the S Hook was too narrow... The pick up place did not have any tools luckily I did have tools with me otherwise I would've not been able to get the chains hooked up. Very frustrating ðŸ˜¡JEFFERY R.
The folks working at Ray's Carpet & Flooring made the pickup of our 15' U-Haul very easy and explained everything we needed to know.Eric T.
This location is by far the best, they may not have the equipment you need but try this first above all else.Justin G.
Returned on line on a Sunday U-Haul dealer was closed that day but all went wellWilliam C.
Very good dealings here.Alan K.
Very pleasant people I felt like familyLANITA M.
Awesome experience. No changes needed.TARANDA M.