I was charged for equipment that I did not request or have the truck was empty as I requested but I was charged for pads and a dolly and the truck was like riding a mechanical bull the whole time I know the tow feature was not on. It is ridiculous that you have to jump through so many hoops just to pick up a truck and the contract wording is very vague and unhelpful. I was overcharged and now I have to deal with that on top of moving.
SONJA D
Able Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Isanti, MN 55040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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HENRY HThe rear tires are cracked and worn out, thing rides like it has blown shocks, the drive line vibrates under moderate acceleration, possible bad carrier bearing/u-joint. The fuel mileage is far beyond bad and the exhaust smells of raw gasoline when idling. The headlights are so dim and yellow that driving at night is done at your own risk. Picking the unit up took forever due to a poor app lay out, easier to use website. And even then issues with the old and crappy letter combination locks made the experience even longer- much longer than it should have taken. I rented here as the upfront cost was less than penski and with miles and fuel it ended up being much more and this was just a one day rental! Do yourself a favor, if you are thinking of moving any real amount of distance hire a moving company because if you are going to spend a small fortune on one of these rentals, you might as well have someone else do all the lifting! Next time I will!
Jody DNone. friendly capable gentleman
Alan MPoor signage causing confusion, frustration, and time wasting.
Kathryn H