Nothing everything you all are doing please keep up the great customer service!!! There is a guy that works at the front desk. I believe he said that his name is Frank?? Whatever it is, he has GREAT customer services!!SHEILA F.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage at Hobby Airport Area
Houston, TX 77017
(Monroe and Gulf freeway South)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Houston, TX 77017
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not charge for extra insurance when I specifically said NOT to. I spoke to a lady over the phone 1-2 days before pickup and paid 100% of it over the phone then surprisingly I was charged the extra insurance.Macario G.
GREAT CUSTOMER SERVICE AND HELP.Ruben D.
Vehicle passages mirror was not correctly. Was not able to adjust. Very dangerous switching lanes to the right. Steering was loose. Vehicle pulled to the left when brakingJERRY C.
My only complaint would be I reserved a one way without a pickup location given so I had to call the day before to confirm the pick up location.Christopher G.
Nothing at all. Even returning my rental was icing on the cakeCedric T.
Continue to operate as you do now setting a high bar in every way. Your customers are served greatly.WILLIAM P.
Friendly staff and very helpful thanks!TAMMIE JO J.
Need more people at the counters. The 2 guys were doing a great job, but there were too many customers for them to handle alone.Ricardo N.
Great employeesJAMES K.
I rented a transport trailer to transport a vehicle. Initially when loaded the vehicle we noticed that one of the straps was cut off however we still managed to tie down our vehicle with our own straps. Secondly once we started to drive we had a "blow out" tire which was very frightening, we could have gone killed. What was the ultimate thing to this whole situation was that when it initially happened we tried calling road side assistance which they never answered so eventually had to pay out of pocket $300 dollars because I was told by the police to move out of the way.SOFIA A.
Every thing ,was perfect. And what I needed. Thanks again . I will aways come here first, for all my needs.Melvin J.
Very quick help. Excellent service pickup and return!TIMOTHY R.
Start with ensuring that all the information on the rental agreement is correct. I received a text and email notification in regards to a reservation. I called twice and spoke with representatives explaining that I had not reserved a truck, and that somehow my phone number (which is linked to my email) was entered on the reservation inadvertently. Requested to have my information removed from said reservation and STOP receiving email and text notifications. Your mistake was never corrected on your end, thus I continued to receive numerous unsolicited notifications.JAMES L.
Maria at the HWY 3 location and Amir at this Gulf Freeway location were great. The guy at the Almeda Genoa location that I had the displeasure of speaking with is one of the rudest, nastiest people I've ever had to deal with. That dude does not deserve a steady paycheck and I will never do business with that location.JASSEN D.
double charged, told they have a dolly and didnt.DANIEL S.
Get multiple attendants for faster service to customers.TARE A.
Have more employees like Frankie! Phyllis ReedPHYLLIS R.
all was great!rodolfo P.
The man that rented us the UHAUL today was so professional. Great service A+LESLIE R.
The Manager and all the employees were extremely friendly, helpful and knowledgeable. This is an excellent location with exceptional customer service. A fantastic experience!!ROBERT M.
Great service and give the extra mile to help you.HUGO H.
From the moment I walked in the customer rep was rude and complaining as to why I came so late. He then complained again when a female customer walked after me. He kept saying why didn't we come earlier. Why did we chose to come 15 minutes until closing time. It was raining outside so he complained about that as well. I chose that time of 4:45 on a Sunday because I had to work thst day and I had left my vehicle stranded in Edna TX. Regardless my reasons did not need to be explained to him. To make matters worse when we went outside and he hooked the tow dolly to my pickup he didn't inspect anything and I did. I found the left driver taillight did not work. I brought it to his attention and he said, as long as you have one you'll be fine. Then he walked away from me. I was pressed for time and in the rain so I didn't bother trying to argue with him.Jorge C.
great customer serviceELOY S.
Good customer serviceVERONICA T.