I had an reservation at 8 am the guy didn’t show up till 9!am
Atximba Montono
Tiger Trace
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Highlands, TX 77562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The people are very helpful in assisting the whole rental process
YASAR MOHAMMEDVery poor customer service and would not use them again
Shelli ChavarriaWhen I showed up for my scheduled appointment I was told the person was not there to do it and it would be a few hours before they show up. When the gentle man did show up I was told they do not take cash, so I canceled called the location in Baytown tx and was told that the truck I was wanting to rent was only at that location so I drove to baytown deposited money into my bank made another reservation drove back to the tiger location where I was told once again the person was not present and it would be a few hours. I then called the help Line and the lady on the other side of the phone helped me do a self check out . When I got to the truck the back was open and some sort of hair and baby wipes were all over the back area as if someone was cutting hair in it. The person at tiger came out of the store and kicked the hair out of the truck. When I asked for the key because I had finished the check out process the man behind the counter wouldn't believe I payed via online and asked how I checked out when I informed him that I check on online he ask if I used a credit card and I informed him I did and he said "if you have credit card then there's no problem , why do you make problem for me on the phone if you have credit card whole time?" It was very unprofessional he was very rude I would never recommend anyone to the location and it was a very unnecessary stress on my day.
Lorenzo Uriascargo area had dirt on floor
David Dickerson