The kid who filled out the contract at melody muffler made a type o mistake and said.i wanted the truck to go from imbler to Elgin 6 miles and charged me 400 dollars for 1/2 a day in my on-line application says I needed the truck to go from imbler to enterprise for 1/2 day I turned in the truck on time and ful of fuel and even after I straightened this out between melody muffler and DJ auto today DJ auto tried to bill me for 84 dollars more and it states clearly in my on-line contact I wanted the truck for 1/2 a day from imbler to enterprise please straighten this out
Edward M.
Trailer Rental & Towing in Hermiston, OR at Melody Muffler
(Distribuidor de U-Haul del vecindario)
2301 N 1st St
Hermiston,
OR
97838
Contáctanos
2301 N 1st StHermiston, OR 97838
Services at this Location:
Location Hours
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 2 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Hermiston, OR 97838
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Exceptional customer service! I wish everyone was this nice and helpful!
KATHLEEN L.- Rating:
- 5.0
3rd time returning customer. Always a pleasant, efficient, hassle-free experience. Guys are knowledgable, helpful, and easy to work with when picking up or returning trailers.
SEAN MICHAEL M.- Rating:
- 5.0
Thank you
SHAWN K.- Rating:
- 2.0
Not charging $28 a day for insurance that's for sure maybe give a weekend package deal if you're renting for 4 days or what not and check the gas gauge when you're not sitting on a goddamn incline
JAYSON LYNN E.- Rating:
- 3.0
Rig was not full of fuel when I picked it up.
Bob H.- Rating:
- 5.0
Over priced but what's not these days lol. what else can you say but supply and demand when u need it they have it. A car Dolly should not cost as much as it cost to rent a car milage or not.
reece W.- Rating:
- 5.0
I do have a major issue with reserving equipment at a specific location (five minutes from my home) and then getting informed a few days before my pickup that the closest location to get the equipment is over an hour away. After explaining that wouldn't work to a rep he then found a location 35 minutes away. You need to specify more clearly on your web site that desired pickup locations or anything even close is NOT guaranteed. BIG BOLD LETTERS ON YOUR WEBSITE WOULD BE BEST!
James H.- Rating:
- 3.0
The place is a dump, but the employee/owner seemed knowledgeable.
Shari B.- Rating:
- 5.0
good job
james B.- Rating:
- 4.0
In this rental, the agent, Melody Mufflers, was courteous, got me setup with the rental quickly and I was on my way. Drop off at the same location was quick and easy. John
John R.- Rating:
- 1.0
Update all retailers computer systems so others don't go through what I went through
david D.- Rating:
- 2.0
Rented for 1 day, got charged for 2 days. They won't fix the overcharge. Go someplace else.
charles S.- Rating:
- 3.0
Customer service that isn't rude, this location was great. But the customers service rep I spoke to on the phone was I considerate and rude. Uhaul has no right to change location of pick up 40 miles away. And just expect customers to deal with it. You should of never accepted my reservation if you could not fulfill it. Embarrassing and certainly not keeping your promise.
Mike C.- Rating:
- 3.0
The truck had dog food pieces as well as pine needles, and small branch pieces in the back. There was a light on indicating the tire pressure was low. I was told buy one of the attendants that they had to replace a tire recently. I have had the same experience with my trucj, so I ran with it.
Bryan C.- Rating:
- 5.0
The gentleman was approachable and down to earth very common sense and service oriented. Will continue to do business here.
Miguel O.- Rating:
- 5.0
Drop off location when closed. No dolly inside.
Linda W.- Rating:
- 1.0
I rented a 6 x 12 utility trailer and the attendant incorrectly hooked it up to my truck. Blinkers were reversed. Upon returning the trailer 24 hours later, there was nobody at the location. The doors were closed and locked, open sign was turned off. I waited for almost an hour for someone to come and receive my rental. Eventually the owner arrived and I asked him why they were closed. He said they were on a lunch break. Who closes down for an hour lunch break after being open only an hour and 15 minutes? They are supposed to be open from 9 o'clock till 5 PM, I arrived back there with my trailer at 10:30 AM. I did not believe that they were on a lunch break, I believe that he was late to getting to work. To make matters worse, I was double charged for my rental. While I was waiting, two people came and went wanting to rent a U-Haul. If he was open, he would've had sales. I would NOT recommend this location under any circumstances. Never lie to a customer. Extremely poor customer service.
PAUL H.- Rating:
- 1.0
It's dark, dirty, dingy. Really it's the only location in Hermiston.
Mark D.- Rating:
- 5.0
Super fine
Jeff D.- Rating:
- 3.0
Had a bit of a problem picking up the truck, the gentleman behind the counter was saying that my reservation wasn't showing up. After him making a few phone calls it was cleared up. Also FYI, if you are doing a pickup in person (not mobile) the building is very dark and sketchy when you first enter and his desk is at the very back. But once inside the gentleman at the counter was friendly.
Andrew H.- Rating:
- 2.0
Truck was not clean inside. My son had to sweep the crumbs out of the cab and wipe it down inside. Bad practice due to Covid-19.
alana C.- Rating:
- 3.0
Friendly staff.
Maggie H.- Rating:
- 1.0
I had a hitch installed in Pasco, then went to this location, only to discover there was no ball. The man sent me with specifications to the store and when I got back with what he told me to buy, it was too large to fit into the hitch, because he forgot to tell me that dimension. He then blamed it on the personnel at the store, even though it was his fault that I had to return to the store and get and adapter. The place was filthy. The "office" was a desk in the back of the shop. I had to get around car parts, etc. to get to the desk. I do not recommend this location to anybody, in fact if I'm asked, I will never send them here.
Linea E.- Rating:
- 5.0
Very helpful and friendly. Great service.
THOMAS B.