The clerks did their best but weren't trained properly. I did online check in and added an additional driver myself to save time. I was there about an hour waiting for the truck because the clerks didn't know how to verify the additional driver. I had to pay extra for the rental and call support for a refund. I had a crew waiting to assist with out move so this put us behind.
Susan G
Harrison Shop N Go
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Harrison, MI 48625
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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We reserved a enclosed 6x12 trailer. The day we picked it up was total chaos. Waited more than 45 minutes to get the trailer. One employee to service everyone. The trailer light did not work on one side. It was dirty inside. Employee was not very educated on trailers. There was no other trailer that size to choose. We were late getting to our destination and was afraid of getting pulled over because of no lights working. Very stressful. I'm asking for a refund because of our troubles. Will contact corporate if we need too. Thank you.
Richard Tthe 11 charge ,because you wanted it 80 miles away is rediculous
Kipha VThe woman at the Harrison Shop N Go was very nice and worked through the redundant info gathering that uhaul requires and was very pleasant. The trailer was ready and clean, and all lights worked.
David Rwhen I reserved the truck your system did not list the drop off point even after I entered their address. I was told I could drop off at any location but then was informed I would be fined if I did not drop off to one of the other locations listed. I called and was able to change locations which was 4 miles from my move instead of 25 miles they wanted me to go to.
paul m