The truck that I rented looks clean but not swept up. Other than that the employees in this branch the 2 young guys, were very friendly and professional. Unfortunately I cannot mention their names because they weren't wearing nametags.ROMNICK G.
Trailer Rental & Towing in Gurnee, IL at U-Haul Moving & Storage of Gurnee
Gurnee, IL 60031
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Gurnee, IL 60031
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Keep the location close. And if you are putting someone in a situation to travel for equipment make sure you compensate for the trouble.JAHLIL S.
This is the only location I use now. The manager, Karl is wonderful and super organized!BERNARDA H.
When I first got there, no one seemed to be available. Maybe have a doorbell or some kind of intercom so your customer knows you're on your way back inside the store. All about communication. Once inside, he got me checked out fairly quickly. Very satisfied.BARBARA M.
Everyone here is very helpful and thorough. I rent at least once a week for the past year and never have any issues. Carl and his team are great.STEVEN S.
Rented from this location a couple times. Always goes smoothly.JOSEPH Z.
Guernee employee could have been more customer friendly.SAMUEL O.
Location was good. Truck terrible. I think the ball joints are shot. I had to steering correct every one or two seconds for the entire drive to keep the truck in the lane. Very exhausting for a 740 mile drive. Truck Should be checked by mechanic.JOHN R.
Very well run and great customer service!Carl Z.
Fill up the tank! My rental cost me about $25 more in gas as I had to guess how much to put in to equal where the guage was when I picked it up. I ALWAYS get burned on this from U-HAUL. I think you rip people off by charging them for returning rentals without filling up, then NOT using the over inflated gas price to fill it ip yourself. If you never actually fill up the tank, then why would you charge someone a fee for using the previous customers gas? It is a U-HAUL scam.John M.
When I entered the store I overheard a customer discussing how he was overcharged. When I returned my vehicle after @2hrs I was charged for driving well over 150 miles. I made a 25mile trip. The clerk then asked me to step aside so he could help gentlemen who had JUST entered the store. He said he would calculate my total and email me later. I reiterate that NO you are helping me and you should complete my transaction â€œnowâ€ instead of later calculating â€œhowâ€ I drove over 150 miles in 2 hrs. He literally responded as if he was defeated....so does your store make a habit of overcharging certain people?CYNTHIA W.
I was over billed.I said NO on extra coverage and the gas was put back for the 20 miles driven.Been on hold for 60 min with Gurnee store this is ridiculous not right I appreciate a call back 331 481 0180ROCCO D.
Under the circumstances off the outage, they held it together and did a great job. Thank you.Sean M.
Quick and easy check in/ check out - I am disabled and the clerk, Karl, was very helpful to me.THOMAS C.
Great customer service!JAMES N.
The truck was older and somewhat worn. Probably not one that is easily cleaned due to extensive use.NORMAN V.
My only concern is I pulled this trailer 800 miles and worried the entire way a little because no spare tire. I know you just call for repair but on 65 in Indiana there are some lonely parts of the road. I was on a short timeline a flat and wait for repair would of made me miss my appointment.TERRY Z.
Far better than the one in AntiochElissa B.
Very helpful and efficient!JEFFREY P.
Very efficient. I rented a cargo van and it ran great. I used an appliance dolly which was too tall, so next time if the weather's better I would go with a pickup. The only negative is having to top off the tank after going just 25 miles and using the van for half the allotted 4 hour time. There's no way I used that much gas. But overall it was a good experience.DAVID H.
Manager at this location is on top of things and keeps the wait times down. Great service just keep up the good work. I will continue to use this location for my rental needs. Thank you. John F.JOHNNY F.
Excellent customer services. Even clean the snow off my own vehicle. Very professional need more services like this every where else.YVETTE C.
Quick and easy pick up and drop offCiera M.
Worst experience ever. They rented us a moving van that had just came out of impound as it had been in an accident and was then not inspected. It also had no gas in it and barely made it to the gas station. Then started to snow, to find out there was no driver windshield wiper. Rearview mirror was about to fall off. Manager called the next day and first thing he says is that we put too much gas in it. Instead of reimbursing us the $32.00 which we had a receipt, they reimbursed us $18.00 when they were not charging us for the rental due to what he said was 1000% unacceptable that they rented it to us. When we called to report the problem they said we could keep the rental an extra day but couldn't come tow it or return it to a local uhaul. Had to drive it with slush and salt all over the windshield in subzero weather with no front wipers. Overall horrible experience.BRIAN B.
Complete turn around. It seemed they were just as annoyed with the pick up location as meNathaniel A.