Rude customer service person who like not to work. I rented 5x9 open trailer that had 8-12 inches of snow in it. When I asked won't you clean it? The answer was No. Nevertheless I need to rent the trailer and had to shovel all of it myself. I took the picture hoping to share but this review doesn't allow to upload. It is strange Uhaul expects customers to clean the equipment but they themselves don't care. Also the place / site can benefit from scheduling snow removal on the property.
Alquiler de remolques y remolcado en Grand Rapids, MI en U-Haul Moving & Storage at Centerpointe Mall
¿Te mudas de o a Grand Rapids, MI? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Grand Rapids, MI 49512 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Grand Rapids, MI
Remolques de carga
Los remolques de carga en Grand Rapids, MI son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at Centerpointe Mall!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Grand Rapids, MI 49512. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at Centerpointe Mall proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Grand Rapids, MI y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Grand Rapids, MI en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
very rude customer service didn't give me the right hitch wires are falling down off my hitch because they didn't attach them correctly, and wouldn't fix the problem going to go to another store to see if they will fix the problem. on top of that didn't give me my paper work back. really need to have this problem solved hopefully from another store. very unhappy on the way i was treated at the 28th st. store.
Have the vehicle prepared for use. Full gas tank, not sandwiched between two other vehicles, and not in tow/haul mode unknownst to the customer.
The rental agent I worked with was very friendly and went over everything thoroughly. I was very impressed.
I've literally rented dozens of vehicles from other companies and many in the winter in the past. Every time I rent one, the sales associate comes out with you, and goes around the vehicle rather than me taking pictures of anything that's disputable on the vehicle. The vehicle is always warm and running. The sales associate told me to go to row A, and nothing was marked. I had to walk all over the lot to find my vehicle. I had to shovel off all the snow and take the sign out of the window and warm it up myself. This took half an hour out of my rental time. And the person working at the desk was unfriendly. Felt like I was inconveniencing her from the second I arrived.
We have rented vehicles several times recently. The last few times the vehicles were covered in snow and the windshield had to be scraped. This feels like incredibly bad customer service. The rental was scheduled far enough in advance and we are paying enough for this to be done. U haul used to do this. Why can't it be done anymore?
Keep in the vehicles updated and maintenance
The check out process was easy. The General Manager KaZya Murphy provided amazing service, was very quick and efficient. I will be recommending this location to everyone I know who needs to move. Jeffery Walker was quick and helpful during the check in process. From start to finish everyone I dealt with was pleasant and knowledgeable about the rental process. By far my favorite uhaul location!
Maybe be available/present/ even know a customer is in your store. upon customer scheduled arrival. I waited almost 25 min just to see someone who worked here.
Online check in is unnecessary if I have to do same things when I go to pick up Location. I'd already given credit card & drivers license numbers, truck protection etc online and Then had to do it all again at the location. Saves zero time! If you were trying to streamline the process you need to choose one or the other.
The staff is extremely helpful and get to work with. I enjoy working with them.
Very nice I highly recommend this place thanks
Need more than one employee working on a Monday morning. 8 trucks in line blocking both driveways
Kazya Murphy was very rude and defensive when I told her that Jeffery Walker calculate my mileage and fuel gauge wrong. They did not want to correct the situation and Kazya yelled at my wife and I when I file a complaint. Thankfully another employee step in to resolve the situation. Kazya Murphy and Jeffrey Walker made the experience horrible for me. They were unwilling to rectify the situation, and making the situation worse. I would not recommend my situation be handle by these 2 employee.
I reserved for the online pickup which was anticipated to be faster for picking up the truck. I had to wait for approximately 45 minutes to get â€œapprovedâ€ to take the truck. Several people came and went as walk in customers while I was still waiting. I would never recommend the online option to anyone unless they were having to pick up after hours. I was not impressed with the pick up process and may reconsider my options the next time I need to rent a truck.
Nothing. Great service. Very helpful. I initially had used the U-Haul app and couldn't find truck that I was renting and staff immediately resolved.
Jeffrey was fantastic!
The people there were rude, when we tried to complain about the smell of the truck they told us not their problem. I don't think we will ever use uhaul again, the experience was poor
Clerk not very friendly also didn't like picture of my drivers license taken with her phone??
Waiting for the person to move the morning arrivals around, probably about 10 minutes. She was the only one working by herself. Other than that experience was good.
The guy that hooked up the trailer was rude. I don't have alot to say about him.
Office staff not very friendly
A general description of where on the lot to find the truck would be helpful
really made it easy not to have to own a pickup truck!