Not a great location, not kept well. I did the app check-in only to be told to go talk to someone at the front desk. There was no employee on sight so I had to call a number only to be told they would be there in 15-20 minutes. Overall it took 35 minutes to get the truck. (Poor cellular reception was part of the issue).They also didn't have any appliance dolly even though I requested it. They did remove it from my bill.
Caleb M
American Aquascapes
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Graham, NC 27253
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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This place was a complete disaster from the start. The location is an empty gravel lot surrounded by overgrown weeds, right next to an Interstellar, incredibly creepy vibes. On top of that, the customer service was atrocious. The woman at the front desk was shockingly rude, with a condescending attitude that made the experience even worse
MANUEL TThe worker there made a big mistake
SHELTON TThe only thing I think that they improve was the windshield was dirty. The inside of the truck was clean. Other than that I have no complaints. Also there was great customer service at this location.
TORIS CWhile I went to pick up the truck at night because it was the best time for my schedule (never again), I didn't know that I had to finish the sign up process through the app. I was standing outside alone in the dark trying to finish the sign up process after it had just rained. I had to keep retaking my picture and it took over 40 minutes to finally get the truck. The pick up area is really sketchy and I felt unsafe even though I actually live down the street from the location! I would tell customers to pick up in the day time ONLY! The only upside was the woman in charge spoke to me on the phone and tried her best to help out.
Quianna L