The guy on site was sooo nice, but the online check in process is a freaking hassle. I submitted my ID over an hour before my pickup time, and for some reason upon arrival, I had to try submitting it through the app again only for it to keep getting rejected. My pickup time was 1pm and I didn’t leave until 1:40. The customer service line is useless and kept me on hold for 10+ minutes. The guy on site was great, but I will never use uhaul again. I’d rather go through Home Depot or literally anybody else.
Kaleigh Duffie
Lehigh Yard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenview, IL 60026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
U-haul application is awful. Had to use the browser since the app would not pick up location using the GPS or scanning the barcode.
YEVHEN BYELYAKOVThe location is fine, but there’s no lighting in the early morning so it was difficult to see. Also, our U-Haul was pulled right up to a soil bank and another U-Haul was parked directly behind us in which we had to do a 100 point turn to get out of the space. The other U-Haul wasn’t used that day. The vehicle was decent, worked well, did what it needed to and the instructions and online system worked fine as well. Thank you!
Lisa KatzPickup with the app failed. Manual dispatch took 30 minutes. No furniture pads in truck as requested - had to drive to another location to pickup. Total delay was 60 minutes.
Mark De MottThe automated process of picking up and returning vehicle was very frustrating compared to locations that have employees on-site
Ryan Ridge