Only person at location wouldn't or couldn't speak loud enough for me to hear him, and provided me no paperwork. I returned the U-Haul with how munch gas it had in it when I picked it up, but nothing I was provided indicated that amount was correct so I was operating on hopes and dreams.
Steven P
Darryls Auto Tech
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Gary, IN 46407
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The truck did not have at least half a tank of gas. The lock was rusting and hard to move.
Briana Crecognizing that in most cases moving is a strenuous process, and sometimes takes all day, the amount of photos required to complete rental drop off is a bit tedious.
Jason RWe picked up our trailer, the man didn’t hook it up to truck, or off explanation on how to hook up the trailer. Then, we were already in Kentucky, they call us and say we aren’t supposed to have that trailer, and it hasent been paid for?! So they rush to charge us and send out a rental agreement. Then they put the wrong drop off location, so hopefully we don’t get charged for taking it somewhere else. Horrible experience…
Michelle HBe on time! Professional movers are paid by the hour. I was told I could pick up the truck ANYTIME BETWEEN 8am - 9:30am because this location opens at 8am, but that if I arrived AFTER 9:30am the truck could be released to someone else. Based on those discussions (with two Uhaul reps prior)...I arrived at 8:15am and the location OWNER sat in his Cadillac car in the parking lot of his building that clearly said OPEN 8am-5pm and told me that I had to wait until 9:30am to pick up my truck rental that was sitting right in front of us. He then proceeded to enter his building with his keys around 9:15am and then send someone over to my car at 9:20am to tell me I could enter his building. The check out process then took 45 minutes!!! He said Uhaul was having system issues (even though I chose the mobile check out option online when renting the truck). Arrived at 8:15am and didn't leave that place until 10am. With movers on the clock the entire time getting paid to just wait for Uhaul with me. It was a horrible, costly and stressful experience!
Latrice J