Be on time! Professional movers are paid by the hour. I was told I could pick up the truck ANYTIME BETWEEN 8am - 9:30am because this location opens at 8am, but that if I arrived AFTER 9:30am the truck could be released to someone else. Based on those discussions (with two Uhaul reps prior)...I arrived at 8:15am and the location OWNER sat in his Cadillac car in the parking lot of his building that clearly said OPEN 8am-5pm and told me that I had to wait until 9:30am to pick up my truck rental that was sitting right in front of us. He then proceeded to enter his building with his keys around 9:15am and then send someone over to my car at 9:20am to tell me I could enter his building. The check out process then took 45 minutes!!! He said Uhaul was having system issues (even though I chose the mobile check out option online when renting the truck). Arrived at 8:15am and didn't leave that place until 10am. With movers on the clock the entire time getting paid to just wait for Uhaul with me. It was a horrible, costly and stressful experience!
Latrice J.
Trailer Rental & Towing in Gary, IN at Darryls Auto Tech
(Distribuidor de U-Haul del vecindario)
Contáctanos
1500 Central AveGary, IN 46407
Services at this Location:
Horario
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Gary, IN 46407
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
-
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Did not know how to process the order, and lied to me about where I could turn the truck in. Said I could turn in at any location, turns out it had to be the one he entered into the system.
Richard K.- Rating:
- 5.0
Awful customer service
Michael B.