I don’t know where to comment about the terrible ordeal I had with this move. I reserved a 10’ truck for this move. I was told there wasn’t one available in my town. But there was one available 40 miles away. So not my favorite option but I said maybe. The possibility of a 15’ truck being available in my town existed. Again not my favorite option but I was open. Day before move I receive a call and was told neither truck was available. This caused a lot of upheaval in my trip. Was very frustrated to be told by uhaul manager that reservations are not guaranteed and pick up and drop off locations are preferences again not guaranteed. I felt that customer care and satisfaction are not your priority. Again this had nothing to do with Oenny Pinchers.
Maria G
Penny Pincher Gas & Food LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gallup, NM 87301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I am not happy that U-haul ENCOURAGES customers to use the APP for returning vehicles, but DON'T verbalized to customers that if you do the return via the APP without any help from their staff they will BILL you $20! What a rip off!!! I never got the "contract" via paper, but was sent to my phone and I was already packing it up and on the road!
Janinea SInteresting multi-purpose location. The shop keeper was pleasant about the whole thing.
Kevin BOverall a great place to rent U-Haul. Customer service was prompt and friendly. I would definitely rent from there again. 👍🏽
Wilford JPlus
Kevin B