Awesome customer service. She went out of her way to help some stranded bikers needing to get a broken down motorcycle to a shop. ¡Gracias!JASON S.
Trailer Rental & Towing in Fortuna, CA at Airport Road Storage LLC
(Distribuidor de U-Haul del vecindario)
Fortuna, CA 95540
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 4:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Fortuna, CA 95540
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Great service, very helpfulMICHAEL G.
Joshua - thank you for making our move easy. The truck was perfect!Mary B.
Your web site for returning the Equipment. It giving me sich a Terrible time that I ended up locking my truck got charged locking out my car when I got the most expensive insurance didn't even cover. I Well never use U-Haul again this was such a bad experience.LEONEL M.
They didn't have the trailer I had reserved, they were unresponsive to my requests to keep me posted on availability of trailers coming in, ihad to call corporate to have them find a trailer. They found a trailer 4 hours after my reservation started, I had to drive 2 hours round trip to get the trailer. I started loading 6 hours after my planned start. It was not worth the money I spent because I had to spend extra time and money not budgeted. I am very disappointed.DAVID B.
No improvements, they were wonderful to work with. SimpleTIMOTHY K.
Professional, friendly customer serviceJACKIE C.
Service was excellent. I was in and out in just a few minutes.MARK F.
Trailer was not hooked up to the hitch correctly and came off after a small bump was hit, this happened on highway 36 and it could've caused us to go off the road. Thankfully my uncle is experienced in towing trailers and new how to handle the situation. Caused damage to my uncles brand new bumper on his truck.Alisha F.
Maybe have more trucks available, but otherwise everything was great.Pedro M.
Great service and love the customer service from the staff at Fortuna store! Thank you!Donna B.
All great, no need for improvementJames O.
Your service was perfect there's nothing you could do better well maybe somebody else eyes that it was perfect in mindWendell B.
It's a well run business and the people there were almost surprisingly great to deal with. Good place to do business withSTEVEN A.
clean modern facility, nice folksscott M.
The only problem we had with the truck was the driver door had to be slammed HARD to get it to close right 2100 miles across country and the truck pulling a car trailer did amazing! My Sister and I had no problems driving it.Dawn A.
Nothing to say except excellent! . They was a lifsaver to a drowing old man thank you every one!!Joseph M.
The worst part of this whole thing was calling in to make a reservation. My wait was over 12 min. Then she told me I had to speak to someone else for the actual reservation. I called in to the reservation and a cold unfriendly rep. â€œHelpedâ€ me. I needed a car trolly hitch because my daughter's car broke down about 2 hours away from me. The girl agent told me the closest one to me was in Redding Ca, 3 hours away. I asked if she could look at other locations and she said she looked. I asked her to check in Willits Ca and she transferred me to someone else. After another 8 min. Wait, Luckily for me I got a nice guy who said he didnt have a 2 wheel one to tow but had a full car one in my own town! I was so happy that he thought of that alternative because I dont know what I would have done. My kid was on the side of the road and the first female that answered could care less. I am thankful to the second guy that answered. The store guys were great, friendly and helped attach and detach the trailer when done.Diana C.
Possible have the battery checked out. It died on us. We should have been given an extra day due to to fact that we had to drive an extra 6 hrs to get the truck and return to original location .Adam K.
Excellent customer service!Marjory P.
I made equipment reservations a month ahead of time. The night before my departure date I get a call saying my equipment was 400 miles away from where I reserved it to be? Luckily I just happened to be going through Fortuna California otherwise my plans would have been ruined and money spent on motels would have been lost. If a customer reserves a piece of equipment, that equipment should be available for pickup at the location and on the date they reserve it for. Very bad customer service that needs to be corrected.James C.
The exsperience was excellent. The vehicle was very comfortable.herb M.
staff was very accommodating and friendlyDANA T.
I made a reservation weeks in advance to secure equipment. The night before I was to move out of state, my reservation was automatically canceled due to the projection that my equipment would not be available. I had to drive 244 miles to get the equipment I needed. Perhaps in the future, plan ahead and secure equipment for customers who make reservations well ahead. Have a small team of U-Haul representatives that can transport equipment to different locations due to projections. Maybe hire a licensed and bonded independent contractor to transport and deliver equipment. Other than that, the move went smooth and the equipment performed as expected.William D.