The owner showed up an hour past my pickup time. The location was closed. He showed up wearing his car auction bidder tag, so clearly he had more important things to do. The trailers tires were flat the morning after I picked it up. I also did not get a heavy lift cart which I ordered and he told me it was the drop off locations responsibilty to reimburse me, which was inaccurate information.
Kristi C
Auto House of Fort Wayne
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fort Wayne, IN 46825
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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I had a mobile pickup. When I arrived, it said no equipment was assigned to me. I waited a long time before the worker arrived and gave me keys. The truck had 3 miles until empty. I confirmed with the worker that was correct. He didn’t even check anything on the computer to confirm it, nor did I get a receipt stating initial fuel level. He only said “yea yea that’s right”. I barely made it to a gas station. When I returned the truck on a one-way rental, the other location said the truck started with 25% full tank. The truck also had a check engine light when I got it. The worker took off quickly in a UHaul (likely why the gas was near empty on mine - from him joy riding), so I couldn’t question him on the engine light.
Nicholas ZTrain your customer service staff to be more professional and respectful to your customers..
Mhd AMichael Topalov was so hard to reach contact with. Stopped in initially the week before to make reservations and was told computer was diwn and I would receive a call. Never got one. Next week stopped in M-
carol sDid the mobile check in but had to go inside and wait for 10/15 minutes because guy gave my truck to a girl that was inside that hadn't even started checking in. Was a little frustrated about that but all in all it happens.
Logan K