Trailer Rental & Towing in Edmonton, AB at U-Haul Moving & Storage of Winterburn

2604 comentarios

21818 Stony Plain Rd NW   Edmonton, AB T5S2C3
(Northside of Hwy across from Westgate Inn)

(780) 447-3063

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(780) 447-3063

21818 Stony Plain Rd NW
Edmonton, AB T5S2C3
(Northside of Hwy across from Westgate Inn)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Trailer Rentals

Alquileres locales para mudanzas de ida o en la ciudad en Edmonton, AB T5S2C3

U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

Comentarios de clientes

Average Customer Rating

2604 comentarios

Let us know what you think.
Your valuable feedback will help us serve you better.

Escribir un comentario
Clasificación:
2.0

It's really disappointing to hear that the cost of rental for a trailer goes up from $30 to $466 because of a supply and demand issue. I take partial responsibility in that I could have booked and brought a trailer from BC but you need to ensure that locations have enough trailers to prevent price gauging.

TAYLOR W. 
Rating:
3.0

The unit I had was wandering over the road and the steer tires had outer wear on both sides. Upon return I mentioned my concern to the gentleman who checked it in.

Taylor H. 
Rating:
3.0

The staff are great but your check-in systems and wifi needed at the location are abysmal, making it miserable for staff and customers everyday. Your corporate decisions have made me unlikely to use you in The future. Again, your poor staff were doing their very best. You gave them an most unworkable system and I am surprised they haven't quit. says a lot about the staff.

Miranda W. 
Rating:
2.0

If your computer/online web system is down for days, get the IT people that UHUL uses to fix it....30 min to complete a pick up becuse the system wont work is not a great customer service option for people who have done their reservation and online check in

Nancy M. 
Rating:
5.0

I had to gas up the truck right away.

Denise L. 
Rating:
5.0

Great customer service

LANCE F. 
Rating:
5.0

Excellent customer service.Keep doing what u folks do .Thank goodness for Uhaul and the equipment they have. Thanks for your help.

Garnet H. 
Rating:
5.0

Excellent Service, the young man that assisted me went above and beyond! Wish I had gotten his name. I have always been impressed with the staff at this location.

Matthew P. 
Rating:
5.0

The windows in the truck I rented were quite dirty. I wiped where I look out but didn't have anything handy to clean them properly nor should I have had too. Other than that, all was good.

Barry R. 
Rating:
5.0

I had positive experience when i visited this location. The staffs were really nice and polite. They explained to me all my options and were willing to walk with me, and show me the sizes of the trucks available. It is good to find a business that values customers. Thanks!

Jen baptiste N. 
Rating:
4.0

Stop with the covid nonsense in the office.

Daniel F. 
Rating:
2.0

Answer phones in a better amount of time . Don't change location on customer

Steven M. 
Rating:
4.0

If dollies are not available, don't let them be requested, and above all, if they are not available, let your customer know instead of charging them and then not following through. Other than that, the experience was fine.

Anthony T. 
Rating:
5.0

Your online telephone booking sucks Once the call goes to phoenix a person might as as well hang up because after a1-5 minute wait before someone answers the system is totally unreliable as to which location may have what you are looking for it will have you running from one-side of the city to the other. Online is pretty much the same , it has you spending huge amount of time entering data for a location which shows inventory of an item Then when you go to tesrve its not available and it bounces you out without saving a reservation or quot. Despite the crappy unreliable time consuming booking system i like the products offered. Thats the only reason I tolerate the tedious procedures online!

Lorne H. 
Rating:
4.0

Drop off seemed to take longer then needed to, did not see any other returns coming in and I think I waited at least 6 minutes before anyone came out.

Stephen L. 
Rating:
3.0

Registered for self pickup. The van I had been assigned was extremely dirty (soil and dirt) inside, and the furniture covers inside were also not removed. Obviously this was not ready for me with clean furniture covers and a moving dolly that I had requested. They offered to clean the truck out, but ended up giving me a different vehicle as I couldn't wait. Going inside to swap the vehicle was relatively efficient, but they did not have the furniture dolly I had requested and suggested I drive to another location to pick one up. When I suggested they contact the location to ensure they had one for me (since they were already charging me for it), they were on hold for about 15 minutes. Then a manager let the young man that was helping know that no one had any furniture dollies at that location either. I ended up leaving 30 minutes behind schedule. Checking the van back in was very straightforward. The staff were all good the whole time to deal with. The van performed admirably. The van measurements do not take into account the wheel wells on the inside of the truck. It's about 53 inches across, not 61 as advertised. Fortunately for me it was exactly adequate for what I was moving. If I would have been time pressed to return the truck after leaving 30 minutes late due to the dirty truck and lack of a dolly, I would have been upset, but fortunately my pickup went smoothly as did the return on the truck. The average rating reflects the truck being dirty, my supplies not being ready, and having to deal with having my invoice adjusted, as they were ready to charge my credit card more than the estimate, even though I was under on my mileage (they hadn't refunded the furniture dolly until I pointed it out).

Steve K. 
Rating:
5.0

Fill up the gas tank so is easy to fill again

Salvador F. 
Rating:
2.0

The trucks smell like cleaning chemicals, it gave me a headache while driving your trucks. Instead of just spraying chemicals in the truck you could wipe it down too.

chris P. 
Rating:
4.0

They looked like hard working people being royally screwed by the hell that is corporate Uhaul systems. I felt bad for them. I think they try hard but with Uhaul crappy reservation and scheduling, poor IT systems and apps, there really is only so much they can do.

Jonatan B. 
Rating:
1.0

Staff not cooperative ... arrogant

Gagandeep K. 
Rating:
4.0

Not much

Orval B. 
Rating:
3.0

PERHAPS WHA AN ITEM IS RESERVED, MAKE SURE ITS THERE WHEN THE CUSTOMER COMES. THATA KINDA THE POINT OF A RESERVATION.

Marvin B. 
Rating:
3.0

The customer representative for pick up was rushing me , reciting everything very fast. When I asked a question she replied frustrated. As a customer, I don't move everday so I don't now how this system works. She expected me to know everything and she did not explain how things work. When I pointed out what she was doing she looked surprised and tried to turn it on me like....I would not recomend this location because of her

Hanoi P. 
Rating:
3.0

It was after hours when vehicle was returned, but was very easy to park and drop off keys.

Jason W. 
Rating:
3.0

Customer service on the rental side. You have a lady that works there that is passive aggressive. She seems upset or tired of her Job. Where as the check out process super friendly and helpful. Even your own staff say the same comments about this employee. She out right told me I could rent else where. Just was glad to deal with the check out person other then her. I would recommend to others but warn them beware of her.

Gregory D. 
No reviews have been submitted for this location.

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