The person I dealt with was rude to me and other family members. I was first suppose to pick up at a different location closer to my home but truck there was in need of repair.
Daniel V
Cube Smart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Syracuse, NY 13057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The guy behind the counter was very rude and condescending would not let us get a word in edgewise. When we asked a question, he would come back with a very sarcastic remark. I would never recommend for anyone to rent it from this place. Just had a lot of questions and he was very very short with us. The equipment was wonderful. The return was wonderful because we didn’t have to deal with the guy behind the counter. Dropped it off at night after hours. I would really do some research on this gentleman he was not very nice person to work with.
Marianne PExperience was flawless the attendant was very knowledgeable explained every step of the way it was a very good experience
Joe BOwner went above and beyond to ensure my happiness with my experience.
kristen sThe customer service rep was very short with me. He acted like I never rented before. Was very gruff. The locking mechanism on the rear of the truck was so rusty it was extremely difficult to open or close.
Lara M