Very nice lady that did my paperwork. Helpful and courteous. If I would need a rental, these people would be 1st on my list. Thank you!!!Gordy H.
Trailer Rental & Towing in East Dubuque, IL at Obies 24 Hour Towing and Service
(Distribuidor de U-Haul del vecindario)
East Dubuque, IL 61025
Services at this Location:
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- 4/24/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en East Dubuque, IL 61025
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We were not given a 10foot trailer instead of a 15-foot trailer so we were told we would get a few free miles, but we were charged full price. Please follow through with discounts when offered.Elizabeth B.
I think everything was goodrandy S.
Be careful crossing the train tracks to get in there. Tyler was extremely polite and helpful. Very clean shop and location excellent for pick up and return.Eric L.
Only complaint I have is that I couldn't reach a live person on the uhaul number listed on website, after readi g comments I realized that it is also part of an auto mechanic shop. Once I called that number everything was great. Everyone very friendly and professional and provided excellent service.ken W.
The lady in this location was nice and friendly. She gave us directions to the location on the phone as we were trying to find it. The location was hard to find. The only way to get to this location was to cross the railroad. Anyway the UHALL itself was very clean and comfortable. Not related to this location but I schedule a UHALL at Platteville, WI. I think the customer should change the location if the UHALL is not available in the chosen location.Robabeh J.
We were really impressed by their professional attitude! This one encounter was the best if the 2 times we recently rented trucks!Brian R.
The Obie's in East Dubuque, Illinois have great people to deal with and have great service! Pete and Robin PearsonRobin P.
This location makes the pick-up and drop-off so easy and efficient. I was able to quickly get my rental and get going about my business. The return was just as seamless. The equipment was in great shape and properly maintained, tire pressures checked good and everything worked as it should. I also want to point out that Julie was very friendly, accommodating, and helpful. I highly recommend renting from them within the Tri-State area. I will definitely keep all my hauling needs fulfilled by this location.Cathy M.
Everyone was nice and courteousJacob M.
The no contact pick up and delivery was very easy and quick. Nice job. I recomend itHerbert C.
I had a reservation to pick a trailer up at 9 AM on Saturday morning. I arrived at 9 AM, but the business was locked and no one answered the phone. According to their website, they weren't open on Saturdays or Sundays. I had a reservation that said I could pick the trailer up on Saturday, but the business was closed! I waited about 40 minutes, on the phone with U-Haul trying to figure out what we were going to do. It was my good fortune that about 9:40, someone happened to show up at the business. They weren't aware of my reservation and they didn't know that they had the trailer that I needed. This was unacceptable service and U-Haul needs to get things straightened out. You can't rent trailers from businesses that aren't open. It's frustrating. What good does it do to make a reservation five days in advance only to arrive and find the business is not open? Unacceptable.tom R.
Everything went very well. I did all the registering online and it was easy. When I picked up the trailer they helped me hook up and check lights.Drop off was easy as well.James G.
Your U Haul APP did not work. Obies had the key in the lock box and indicated such on their end. Your UHaul system did not recognize that. This delayed my move by over an hour.Jim S.
GREAT SERVICE VERY HELP FULL PEOPLE.MAHENDRA T.
We were originally scheduled to pick up a trailer in Dubuque, Iowa but we received a call saying that we would need to go to the location in East Dubuque, Illinois because that is where a trailer was available. We had no problem with the switch and didn't mind going a bit further. The problem came when the person on the phone gave me the address to the new place, which is the correct address apparently per the website. When we typed this into google maps, it sent us about 15 miles further into Illinois than where the actual location is at. Just a note for this particular location, there address does not match the location and exact directions should be given to customers rather than just giving the address. It's as easy and saying it is less than a mile off the bridge, across from Timmermans Restaurant. Anyone familiar with the area will know exactly where to go from that instruction.Julie H.
Pick up/ drop off location was very good but overall company is a complete joke. Will use a different company from here on out.Isiah P.
Doing great. Don't change a thing. Very helpful. Thank youAmber H.
Great service; courteous, professional and friendly.Roy C.
very polite service. truck was clean and on time would highly recommend. thank youcharles D.
I accidentally locked my keys in the vehicle on a week end They were gracious and came right over to open up so i could get my wallet and phone out of the vehicle. Great people!!JOHN H.
everything was very good. Julie helped in getting me a truck earlier then was originally scheduled and young man was very pleasant and helpful when I picked up the truck.don Z.
Very friendly, helpful and accommodating, just tricky to find. But otherwise great.Ashley B.
It's pretty much out of anyone's control at this point, but Obie's was *really* hard to find. We drove past and wound up all the way in Galena (there were very few obvious spots to turn around), and then drove past it again going back towards Dubuque, and only found the entrance after stopping and asking directions (and even then it was not easy to spot). Driving a 26' van across four active railroad tracks was also more of an element of danger than I needed at that stage of the move. (Obie's itself was very nice, and the gentleman I spoke with was friendly and helpful. It was just a major chore getting to the parking lot.)Nathaniel A.
Experience was all good. I even forgot to shut the uhaul door and immediately got a call as I was driving away. They were all over it!!!Don H.