Driver seat was wet which meant my butt ended up being wet. Large crack in the windshield from a previous rental. When I went inside to get the keys, the girl at the counter wasn't wearing a mask and it took her a few minutes to put one on. When I returned the van, no one helped me. I ended up doing the after hours return even though it wasn't after hours. I wanted to make sure the van was documented as returned instead of just leaving it there.
Alquiler de remolques y remolcado en Durham, NC en U-Haul Moving & Storage at US Highway 70
¿Te mudas de o a Durham, NC? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Durham, NC 27703 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Durham, NC
Remolques de carga
Los remolques de carga en Durham, NC son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at US Highway 70!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Durham, NC 27703. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at US Highway 70 proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Durham, NC y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Durham, NC en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Jamoria was wonderful! Very pleasant, friendly & helpful
everything was done well no complaints
I find the miles limit really annoying. When I can look at the distance between pick up/drop off locations and where I am moving my stuff from/to and know it is way over the allowed miles, I should be able to get more miles so I don't have to pay extra, now if I go for a hot ride all over town, that would be dumb. But when closest pick up location is 18 miles from where I am loading the truck, which is 21 miles from where I am unloading the truck which is 10 miles away from closest one way drop off or 20 miles away from in town drop off, there is NO way to be under 30 miles... and I find that to be infuriating. Also we ordered an appliance dolly, and they didn't have one, so that was rather inconvenient.
Arrived with truck and auto-transport to unload my car and drop off the auto-transport. I was told that was a $10 extra charge to unhook the auto-transport. I responded there was no mention of an extra charge in my contract. I was told that Uhaul in St Louis should have told me. I asked the personnel to show me that in the contract. Uhaul personnel failed to do so. This angered me greatly. I didn't pay. I feel that Uhaul personnel at this dropoff location is scamming unsuspecting customers. SHAMEFUL. Uhaul should address this because it's giving you a "bad name".
Leave message when confirming pickup. People are moving and sometimes can't get to their phone. I almost lost my truck because they canceled reservation.
I rent from this location regularly, and I've never been disappointed. The staff is always incredibly friendly and accommodating, and the trucks and vans are in top notch condition. I highly recommend them for any moving needs.
U-Haul needs to adjust to federal guidelines that if a person can prove they have a appointment with DMV,U-Haul needs to exempt the expired DL.State of NC has exempt this via federal government due to Covid 19.Please adjust to this new way of life until things get back to normal.This is a rental truck company not a place renting Mercedes.
Everyone was great!
While the staff was helpful at this location, and the equipment as advertised, overall this experience with U-haul was not smooth at all. The best part was the hired moving help which will probably be a separate review - they were on time, very professional, and made the actual move as smooth as possible. As for renting the truck, u-Haul was a mess. I show up on time to the 2312 E Club Blvd, Durham, NC 27704 location, only to have the guy tell me there were no trucks there, Amazon and some other companies rented all of the trucks in the area for Christmas. I said how is that possible, I have a reservation, I talked to you on the phone a couple weeks ago right before I clicked submit on it. He said he had no idea how the order even went through. To his credit, he apologized and helped call around to other locations and found me this 10 foot truck at the 2422 New Raleigh Hwy Durham, NC 27703 (I was supposed to have a 15 foot). So I rush over there and said I'll take it, I kind of had too. A discount for my trouble and poor experience would be nice, but actually they ended up accidentally charging me for 2 days instead of 1 (I had the truck about 20 hours and returned on time), which I had to straighten out. Again, the staff was helpful and apologetic, it was just a lot of mistakes and trouble for what should have been a simple move.
Great Customer Service! Thanks!
In and out in no time
Great people, good job!
Duplicate what what I experienced.
In a nutshell: I had secured an apartment in Durham. But, I've been paying for a storage unit in GA for years. I got ahold of a pickup with a hitch. I rented a trailer from this location and reserved a storage unit. The rep said if I move out before 30 days, the unit would be free. On moving day, I rented a truck, paid for help, cleared out the storage and loaded my stuff form the current apt. Was moved in 90 minutes. Returned the truck, closed the storage and DONE. Unbelievable experience. Thanks U-Haul.
The people work there you are very helpful I wouldn'tgo back down again and I will give them a very good standing ovation
Everyone was very friendly
don't make me type in this comment field. You've already me a million questions. Surveys should be less than 5 questions.
Overall a very poor experience. There is little justification to charge more for a local rental than a one-way cross country rental.
More staff. I waited 19 minutes to return truck because the one guy was off the property. More flexibility to make things right when something is wrong with the rental.
I have had good couple of rentals from this location in the past, but rental of van on 10/30/20 was disappointing for following reasons: 1) Van was wet in back storage area where we needed to load boxes and smelled terrible (like fish)! I luckily had blankets I could lay in the van so boxes wouldn't get wet. Bad smell I had to deal with for the entire rental. 2) Van windshield was so dirty that I had to stop at a gas station and clean it so I could see well enough to drive with sun coming in. 3) When I returned vehicle at 7:30 pm, they were backed up with returns and I could not discuss with manager the issues I had with the van to possibly adjust my rental amount due. 4) When I spoke with the manager when she was in on 11/2/20, she said she would look into it and offered no reduction in amount I was billed.
Good customer interaction, knowledgable, good location.
N/A drop off was after hours.
I was not told that they were going to charge mileage even though I was running a truck for a whole day
A couple things that could be improved was that when picking up a rental vehicle the gas tank is actually full. And that the employees be more helpful with issues with discrepancies of rental condition. No one was able to help me with reimbursement of the gas.