This is our 2nd uhaul order in less than a month and your check on 24/7 never runs smooth..no one told us about deposit if we used a prepay card and the info is never set up right it always takes atleast 45 min to get through all the things you have to do and we have taken our truck back 2 days early still don't have my deposit back (100) or the extra money for returning early we paid 495 and only had the truck overnight. We are still waiting on our money..I won't use yhaul again if you don't make this right.
Shawnee L
The Rim Shop Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dothan, AL 36301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly staff. We arrived for pickup after the shop had closed. They saw us trying to checkin using our phone. They came outside and told us they were still there and to come on in, assuring us it would be quicker. It was!
Lucy EI actually am just waiting on my deposit return thank you
John MDo what you say you will in the contract.
Jeremy wEverything was great! Easy online process and great service at the site.
Martha D