Your app is terrible. Your SVP of IT or CIO should be fired. We waited for 45 mins at a different location (a non-staffed 24x7 location) with probably 10 cargo vans late at night Thursday, 11-19, trying to get the app to work. U-Haul 800 number was a 40 min wait. We ended up getting an uber and leaving. Then, next morning we spent an hour on the phone with various U-Haul numbers, local and 800, trying to reach any human, to transfer our reservation to a staffed location. Your SVP of Customer Service should also be fired, as all the different local & 800 numbers are a terrible mess. Your company is a mess of a company. Maybe your president should be fired. How many billions in revenue does it take for you all to get the BASICS right? Very dissapointed. Won't be rending from U-Haul again, when Home Depot is so much more convenient and actually knows how to run a company that gets it right. You guys don't. Sad to think how many six-figure executives you have that probably don't have a clue, are checked out, or are the worst of the worst. Your best executives probably leave the company, and the shit that's left is what gets trickled down to me, your customer.
Alquiler de remolques y remolcado en Denver, CO en U-Haul Moving & Storage at Mile High Station
¿Te mudas de o a Denver, CO? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Denver, CO 80204 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Denver, CO
Remolques de carga
Los remolques de carga en Denver, CO son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at Mile High Station!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Denver, CO 80204. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at Mile High Station proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Denver, CO y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Denver, CO en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Standard drop off location. After spending $1200+, the personnel greeted me by asking for an additional fee to drop off the truck.
We had an appointment to rent a truck at 4:45PM before 5PM close. This is not our first time renting a truck, but for whatever reason this location required excessive checks. Even though we did all that was asked of us before picking up, when we asked the owner for assistance he barely helped us and was more interested in locking up the store as he literally turned the lights off on us. I would not recommend this location at all and think this location needs more training in the customer service department.
The pick up process could not have been worse, your mobile pickup flow is so horribly under invested in. I don't understand how I can pick up a car at the airport in 5 mins and it took me almost half an hour after all your bull shit. I would recommend any other moving/truck company over U-Haul. Will go out of my way to not use again.
There was a glitch with the check in website. It could recognize the front of my id but not the back with the barcode.
Customer service was a little apathetic and didn't explain the process very clearly but overall good experience
The whole verification process took entirely too long. I had to fill out my information so many times and jump through ridiculous hoops just to get my vehicle. I understand there's a tremendous liability involved but there's got to be a way to eliminate some of the redundancy and streamline this process. Next time I need a truck I'm going to home depot
Great people, very helpful and engaging. Happened to return equipment at the same time as 5 other trucks, 3 trailers and 2 pickups were returned. Made the whole process enjoyable even with the sudden influx of equipment. Very friendly and professional.
Perfect transaction. Thank you!
I rented a truck and then 2 days later rented a can. Tha Windows on the inside were horrible. That was my only complaint. But bot vehicles the windows u could hardly see out of.
This process was absolute chaos, insanity, and downright stupid. I am going to write a review on this location's Google page, Yelp page, and Facebook page - in an Attempt to warn others not to use this location. Not because I dislike the business owner or anything of that nature, but because of the massive headache and confusion this cost me. The mobile check in process is an absolute disaster and should be completely overhauled. Whoever made the decision or setup the process this way should be 1000% Fired. Its so horrendous that I can't even think of an analogy.
The trailer I rented blew the running light fuse (6 to 4 adapter was lit prior to plugging in) on my vehicle so I was turned away to replace the fuse. When I returned my reservation had been cancelled even though I had told the personnel I would be back. When I returned, Scott acted like he was doing me a favor by having the trailer I had reserved after he was the person who cancelled my reservation. His exact words were "you're EXTREMLY welcome for having a trailer for you"
Thank you for being there when I needed the most.
The truck I rented had a huge gap from the bed of the truck and cab and was extremely loud for a 20 hour drive. Also it was the most unorganized experiment from start to finish.
The confirmation email should contain the actual pick up location. Equipment should be checked the night before rental. Your employees should follow through on their statements. The truck I rented was dead when I put the key in the ignition. Employee said they would call when it was fixed, when I called (3 hours after my scheduled pickup) employee said it was complete just then (I didn't, and still don't believe it). The Crew that I hired to load and unload the truck, were able to load the truck 3 and a half hours after the scheduled time and were unable to unload it due to scheduling conflicts, demanded full payment. My wife was communicating with customer service, while I unloaded the truck By Myself, she was promised a phone call from the manager on Monday, the phone call was not received. I am not certain that the promises made to her were kept. All in all, the worst move experience to date. I will not be using your company again. I will be telling this story to all my friends and when it comes time they need to rent some equipment I will re-iterate this story and try to convince them NOT TO USE UHAUL. Thanks for the Sore back , wasted day, and the bad mover reputation
The online app is useless. You need to tell people they need to have 2 contacts awake and ready to answer the phone to use it. Defeats the purpose of getting a truck outside of business hours. I had to wait for the store to open.
Good service/easy. Outrageously priced which is my fault for not doing my homework or comparing with other companies.
Keep it up!
I was given the wrong size tailer
I â€œrequestedâ€ my reservation for 8am and it was automatically changed to 12pm then the truck wasn't even there when I showed up at 12pm.
Fast, Friendly and the guy outside made double sure that everything was right
The location is hard to get to. The trailer was filthy on the outside . If I was u haul I would want my trailer clean on the outside. It was clean on the inside and in very good condition. The staff at the location were very nice and helpful.
The process to rent was easy and the after hours drop off no problem. I was wary of the rental location because of all the negative reviews. My experience was good and the employees helpful. I would use them again.
Make sure when a person orders dollies that they are IN the truck.