I rented in Coos Bay, OR for a trip to load goods in Port Orford OR and unload in Ashland OR. I chose theCoos Bay location (60 miles from Port Orford) because it was the closest dealer with a 10 ft truck. I returned in Medford because you offered a discount ($20?) if I did so. At no point was I told that these decisions might result in charges for additional mileage, You should have told me.WARD W.
Trailer Rental & Towing in Coos Bay, OR at Samuels Automotive LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Coos Bay, OR 97420
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Owner was not thereMiranda H.
I turned my truck rental in through self service; took several pictures through the Uhaul app. Before I left the vehicle Alex opened to back of the truck and I received a clear through the Uhaul app. When reviewing my credit card statement I seen a 25.00 charge from Uhaul, I called and questioned the charges they told me it was for cleaning fees. I disputed the charges and when I asked about them I was shown pictures of the cargo area not being steeped out and grease residue in several locations. I swept out the vehicle and know it was clean when I turned it in; Alex also opened the cargo area before I left and did not say anything at the time; when I asked him about why he didn't say any thing at that time he said it wasn't his job to tell me how I should turn the vehicle in; but he certainly had no problem charging me a clean fee afterwards. I took some photos and one of the cargo area but was not able to retrieve after the fact. When questioning the photos I was shown by Uhaul I was certain they were not of the vehicle I turned in. My word against theirs; the 25.00 charge is more of principle; but Uhaul has lost a customer for life; I will never rent from them again when they can submit claims without discussing the charges.John H.
There is another location in Coos Bay which deals specifically with Uhaul rentalsJanine J.
No improvements. The automative place was nice, and renting was an easy process. I like their dog. ??glen H.
this location was where we took the van with cockroaches and got another van to use, it was 35 miles away in the opposite direction, the lady that helped us was niceRicky A.
Service is great, plus it's in my neighborhood which is appreciated.Gene A.
Nothing everything was awesome!CASSANDRA E.
things went smoothlyDavid Z.
nice truck at a fair price. no complaints on the equipment. friendly service however the uhaul computer wasnt working correctly so took forever to get out the door.brian L.
I think the agent there was new and inexperienced, called to have someone walk him through the check out procedure. He was perfectly nice, just needs time on the job so things go more smoothly.robert O.
Nobody was around had my wife return to finish the drop off procedure.Patrick W.
nothing. just keep up the good work.jack M.
I showed up just as the staff were leaving and the gal took the time to listen to my concerns and talk with me about the process and made sure I was comfortable leaving it there the way I did before she left. Highly recommend this location!!!Mariah W.
Why was I sent to the other drop off location for the truck and another for the trailer? Someone sent me two different drop off locations.Alfred P.
Excellent, prompt service and very professional. This place gets five stars!Edward H.
I thought the staff where I picked up the dolly was excellent and couldn't have been more helpful.Robert S.
I drove almost 2000 miles and didn't have any issues. The truck ran great!Riki B.
Friendly and helpful service.Tracy F.
Friendly service, good experience.kathleen H.
Crystal provided 2 helpers to help me unload the truck and they were good workers. Thanks Crystal.Ron M.
This was a very convenient site for us and the cost was very reasonable.Tom M.
Excellent service..debra G.
PERSON BEHIND COUNTER HAD NEVER RENTED A UHAUL. KEPT CALLING EMPLOYEE WHO HAD TO LEAVE EARLY FOR HELP. TOOK AN HOUR TO COMPLETE A FIVE MINUTE PROCESS.CHRISTINE L.
Nothing. It was Perfect: Friendly, Fast, Easy, ConvenientJackqui S.