Customer service and policies need to be reviewedANGELA L.
Trailer Rental & Towing in Columbus, OH at Dons Car Care
(Distribuidor de U-Haul del vecindario)
Columbus, OH 43213
Services at this Location:
- Lun. - vie.: 7 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 4/26/2021: cerrado
- 5/14/2021: cerrado
- 7/10/2021 - 7/18/2021: cerrado
- 10/1/2021 - 10/3/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Columbus, OH 43213
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great manager who explained the process very well! :)Donald T.
Nothing, in and out. rep was nice,George S.
I ordered a furniture dolly, but that location doesn't carry them. So I had to drive to another location to get oneSamantha F.
I dropped off my rental after hours. I felt safe. I would recommend.Jaimie B.
Loved the location and it's right by my house!Quincy H.
When I made the reservation the website made me enter our company credit card. It showed the reservation was completed and the card was on file. When I called to confirm the reservation the gentleman was very rude. He stated my credit card was not on file and that the owner of the practice would need to come with me to pick up the rental. He was very unprofessional and when I showed up he didn't bother to apologize for the poor customer service. i will never use this location again for our corporate needs.Monica H.
There was no ramp which made it really hardEugene Z.
I was charged twice for some reason?. Rear passenger tire Low and going flat.bradley G.
I went to pick up trailer at my designated location and they were not open. I had to call the 800 number and request a new location. Not super happyJohn H.
The man at Dons Car Care was very helpful. He helped me attach the hitch to my SUV and took the time to explain how to use the trailer. Overall - it was an excellent experience.BethAnn M.
Return process was friendly and efficient. Couldn't ask for more. Thanks, Don's Car Care.Gary B.
Owner was professional and friendly. Explained everything in detail. Thank you.GEORGIA H.
Don was extremely rude. I would not recommend this location.Felicia R.
Nothing, all went well ??RICK W.
Employee was very friendly and knowledgeable.Dustin W.
The owner Don Gabe went above and beyond to ensure that a 26' truck was available at his location on Friday for pickup at my scheduled reservation time. Outstanding customer service. I highly recommend Dons Car Care both for Uhaul rental and any automotive service needs. I will rent Uhaul again from this location.Brant F.
U-Haul needs to be more pro-active in notifying a customer when their pickup location changes (phone call, e-mail, or BOTH!) I went to the first location where I requested to pick up (ABCO, Gahanna OH) and was told I needed to go to the "U-Haul on East Main Street" - but I was not given an address. So, I googled it and went to a second location (3500 E. Main), waited in line for 20 minutes, only to find out mt truck was at a DIFFERENT U-Haul on East Main Street (4915 E. Main). I wasted about an hour and a half of my time AND drove extra miles out of my way for my equipment (which I was charged for). If I had picked up from the original location that I requested, I wouldn't have had to drive an extra 20 miles out of my way. It's very disappointing that U-Haul changed my pickup location without letting me know by phone or e-mail.Judy S.
Don's was Great!! Truck was clean and fueled ,people were very friendly. Will be using them again !!Christopher M.
I rented from a specific location and they sent me to another location that was about 15 minutes down the road. I wasn't pleased with the change of location. The second location was not open on the return date and there was the issue of the pads not getting stolen on return. If I can't get a return location that will be open I will not rent from uhaul again.Mark A.
I was charged 1.9 gals gas charge for 5.1 miles and this was after I put in a gallon of gas.. I know the gas needle was on full when I returned the vehicle. I also know a vehicle shouldn't burn 3 gallons of gas traveling only 5.1 miles. If the gas mileage is that bad then something is wrong with the truck. I think the u haul store just added additional cost thinking I would've not noticed the additional charges UNFAIRLY OVER CHARGED I WOULD NOT GO BACK TO THIS STORE LOCATION. THE MANAGEMENT BASICALLY CALLED ME A LIAR AND BLEW OFF MY CONFLICT WITH THE ADDITIONAL CHARGESMichael B.
Personnel was there neither friendly nor unfriendly. Robotic. never smiled.James S.
Amazing staff and equipment. Thanks for the professional service.Nathan T.
I think the truck has seen better days.Steven H.
The trucks window were dirty and the ash tray Full. There were coffee cups under the center seat. The steering wheel when driving Foward was making a hard right. Meaning who ever did the alignment never locked the steering wheel in place. This isn't a problem for people who drive these kind of vehicles.but to a new person renting for a Self move. Could get into an accident.. considering I rent truck regularly this is the 1st comment on a truck in years.John G.