We were quoted 40 cents a mile over the allowed mileage. But ended up being charged $1 per mile which more than doubled what we were expecting to pay. When I called the company the not so friendly person who got my call said that quote was an error. So too bad for me. I felt like they should have honored the quote. Or at least give us a discount.
Melissa J
Southwoods Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, IL 62236
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Lady working at this location was very sweet and helpful. 👍
Tim TThe truck was available on short notice and easy to reserve online. It was in great condition and included a dolly. Dee was GREAT to work with.
Lynn MThree warning messages kept appearing on the screen. One was related to the braking system, one to the traction control, and one to the stabilitrac. Seems this truck is in need of some maintenance.
Brad PService rep at this location was downright rude and CRABBY!! Will never pick up at this location again if we can avoid it.
Timothy S